Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Jonathan Burick

Greenville,SC
Judge a man by his questions rather than his answers.
Voltaire
Jonathan  Burick

Summary

*Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.

*Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.

*Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

*Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

*Versatile [Job Title] possessing strong computer skills and in-depth knowledge of job-related software. Analyzes data from surveys, collects information from interviewees and documents results. Commended for consistently exceeding set goals for completion.

*Skilled Interviewer with exceptional patience and more than [Number] years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.

Overview

10
years of professional experience

Work History

Willis Towers Watson

Benefits Specialist
02.2022 - Current

Job overview

  • Managed over 150 calls per day.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Checked employees' benefits enrollment for accuracy and inputted all data into [Software].

Burrito Ventures

Administrative Assistant
03.2019 - 11.2023

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.

Syra Health

Survey Interviewer
05.2021 - 10.2023

Job overview

  • Followed scripted questionnaires verbatim to collect research data.
  • Performed data entry, electronic data collection and tracing to support [Type] research.
  • Used specified forms to compile, record and code results or data from interviews and surveys.
  • Convinced unwilling individuals by using logical, persuasive rebuttals.

Publix Grocery Store

Assistant Grocery Manager
07.2018 - 12.2022

Job overview

  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Performed key tasks to promote inviting grocery store appearance.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.

Education

Greenville Technical College
Greenville, SC

Associate of Arts from Psychology
08.2025

Blue Ridge High School
Greer, SC

High School Diploma
04.2018

Skills

  • Benefits Explanation
  • Proficient in [Software]
  • New Employee Enrollment
  • Employee Benefits Laws
  • Document Control
  • Database Management
  • Research
  • Invoice Processing
  • Organization
  • Adaptability
  • Decision Making
  • Reception Oversight
Availability
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tuesday
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sunday
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Timeline

Benefits Specialist

Willis Towers Watson
02.2022 - Current

Survey Interviewer

Syra Health
05.2021 - 10.2023

Administrative Assistant

Burrito Ventures
03.2019 - 11.2023

Assistant Grocery Manager

Publix Grocery Store
07.2018 - 12.2022

Greenville Technical College

Associate of Arts from Psychology

Blue Ridge High School

High School Diploma
Jonathan Burick