Jonathan Carter
516 East Main St, Yadkinville,NC
Summary
Knowledgeable with solid background in managing customer inquiries and resolving issues efficiently. Demonstrated success in streamlining processes to enhance customer satisfaction and service delivery. Proven ability to communicate effectively and manage conflicts, ensuring positive customer experience.
Diligent with background in food preparation and kitchen support. Known for maintaining high standards of cleanliness and efficiency in fast-paced environments. Demonstrated skills in food safety and teamwork contribute to consistent, quality meal prep.
Experienced with mechanical diagnostics, repair, and maintenance. Utilizes in-depth knowledge of automotive systems to ensure efficient and effective service. Track record of collaborating with team members to achieve reliable and high-quality outcomes.
Experienced with landscape design, maintenance, and enhancement. Utilizes knowledge of plant care and soil management to create vibrant outdoor spaces. Track record of working well with teams to achieve impactful results.
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
15
15
years of professional experience
Work History
BOH Team Member
Chick-Fil-A, (704)-983-2789
09.2024 - 10.2024
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
Landscaper
Wilsons Natural Landscaping LLC, (704)-888-4635
09.2023 - 08.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Auto Mechanic Technician
Friendly Chevrolet-Buick, (704)-550-5814
10.2021 - 09.2023
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Stayed up-to-date with the latest developments in automotive technology, attending workshops and training sessions regularly.
- Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.
- Maintained a safe work environment by adhering to company safety protocols and industry standards.
Reach Truck Operator
Lowes Distribution Center, (704)-876-8500
05.2017 - 09.2021
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Assisted with training new employees on reach truck operation and best practices in warehouse settings.
- Participated in regular safety meetings, staying up-to-date on best practices for reach truck operation.
- Provided support during peak times, willingly working overtime hours when necessary to meet customer demands.
- Transported goods between warehouse locations according to shipment and storage needs.
- Ensured proper weight distribution on pallets, avoiding potential safety hazards during transport or storage.
Debone Line Worker
Wayne Farms, (336)-386-8151
08.2014 - 05.2017
- Collaborated with team members to ensure smooth workflow and consistent product quality on the deboning line.
- Assisted in training new employees, sharing expertise in deboning techniques and best practices.
- Contributed to a positive work environment by maintaining open communication with coworkers and supervisors regarding challenges or concerns on the deboning line.
- Reduced waste through proper handling and utilization of meat products during the deboning process.
- Safeguarded product integrity through careful attention to detail when removing bones from various cuts of meat, contributing to higher customer satisfaction rates.
Carpenter
EWI Worldwide, (336)-769-5200
05.2012 - 08.2014
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
Debone Line Worker
Tyson Foods, (336)-838-2171
01.2012 - 05.2012
- Collaborated with team members to ensure smooth workflow and consistent product quality on the deboning line.
- Assisted in training new employees, sharing expertise in deboning techniques and best practices.
- Contributed to a positive work environment by maintaining open communication with coworkers and supervisors regarding challenges or concerns on the deboning line.
- Reduced waste through proper handling and utilization of meat products during the deboning process.
- Safeguarded product integrity through careful attention to detail when removing bones from various cuts of meat, contributing to higher customer satisfaction rates.
Auto Parts Puller
21 Motors, (336)-468-8257
03.2011 - 01.2012
- Enhanced team efficiency with effective communication and collaboration during high-priority tasks.
- Ensured timely completion of orders by prioritizing urgent requests and maintaining a well-organized workspace.
- Maintained yard and dismantling area safety by removing excess debris and materials.
- Assisted with inventory control with cycle counting.
- Tracked items for inventory and for conformance to company standards.
- Assisted in reducing part retrieval time by regularly updating the inventory management system with accurate information.
Landscaper
M&M Mowing Contractors, (336)-463-4445
08.2010 - 03.2011
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Kitchen Line Cook
McDonald's, (336)-679-2834
05.2009 - 08.2010
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Increased ticket turnover rate by quickly adapting to changing priorities and multitasking effectively.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Contributed to restaurant success by maintaining a positive attitude and strong work ethic under pressure.
Education
GED -
Forbush High School - (336)-551-1140
East Bend, NC - 1525 Falcon Rd, 2701801-2012
Skills
- Food Preparation
- Kitchen Management
- Cross-training
- Strong Work Ethic
- Heavy Lifting
- Flexible and Adaptable
- Using hand tools
- Lawn Care
- Customer Service
- Physically Fit
- Tire Services
- Fluid Exchanges
- Engine repair
- Problem-Solving
- Creative Thinking
- Workplace Safety
- Coaching and Mentoring
- Conflict Negotiation
- Problem-solving abilities
Accomplishments
Concealed Carry Holder
Reach Truck Certified
Forklift Certified
NC Inspections License
Auto Tech Experience
Food Experience
Landscaping Experience
Carpentry Experience
Customer Service
Service Writer
Music Experience
Electronics
Computer Experience
Timeline
BOH Team Member
Chick-Fil-A, (704)-983-2789
09.2024 - 10.2024
Landscaper
Wilsons Natural Landscaping LLC, (704)-888-4635
09.2023 - 08.2024
Auto Mechanic Technician
Friendly Chevrolet-Buick, (704)-550-5814
10.2021 - 09.2023
Reach Truck Operator
Lowes Distribution Center, (704)-876-8500
05.2017 - 09.2021
Debone Line Worker
Wayne Farms, (336)-386-8151
08.2014 - 05.2017
Carpenter
EWI Worldwide, (336)-769-5200
05.2012 - 08.2014
Debone Line Worker
Tyson Foods, (336)-838-2171
01.2012 - 05.2012
Auto Parts Puller
21 Motors, (336)-468-8257
03.2011 - 01.2012
Landscaper
M&M Mowing Contractors, (336)-463-4445
08.2010 - 03.2011
Kitchen Line Cook
McDonald's, (336)-679-2834
05.2009 - 08.2010
GED -
Forbush High School - (336)-551-1140