Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jonathan Castillo

Tomball,TX

Summary

Dynamic and results-oriented professional with extensive experience at Texas Roadhouse and FedEx Ground, excelling in food inspection and team collaboration. Demonstrated ability to enhance operational efficiency and customer satisfaction, with a proven track record of exceeding performance goals. Expert in hostess support and adept at leveraging suggestive selling techniques to boost sales. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly skilled Package Handler with background in logistics and warehouse operations. Demonstrated efficiency in sorting, loading, and unloading packages, ensuring timely delivery and maintaining product safety. Possess strong problem-solving skills, physical stamina, and teamwork abilities. Contributed to improving operational workflows in previous roles through proactive attitude and commitment to quality. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
Tomball, TX
02.2022 - 10.2024
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked food before serving it to customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Package Handler

FedEx Ground
Cypress, TX
10.2020 - 12.2021
  • Examined and inspected containers, materials, and products to meet packing specifications.
  • Inspected packages for damages or defects and recorded any issues found.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Secured items in truck by strapping over protective padding.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.

Cashier Assistant

Kroger
Houston
05.2019 - 06.2020
  • Assisted in the opening and closing procedures of the facility, including securing carts.
  • Counted and balanced cashier drawers.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Processed customer transactions accurately and efficiently.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.

Education

High School Diploma -

Klein Oak
Spring, TX
06-2020

Skills

  • Hostess support
  • Food inspection
  • Table resetting
  • Team member support
  • Order delivery practices
  • Daily specials memorization
  • Suggestive selling
  • Grocery bagging
  • Critical thinking
  • Problem-solving
  • Physical stamina
  • Team collaboration
  • Truck loading and unloading
  • Package loading
  • Fragile item handling
  • Warehouse safety
  • Package unloading
  • Packaging
  • Package scanning

Affiliations

  • A participant in community activities
  • instrument player/learner

Timeline

Server

Texas Roadhouse
02.2022 - 10.2024

Package Handler

FedEx Ground
10.2020 - 12.2021

Cashier Assistant

Kroger
05.2019 - 06.2020

High School Diploma -

Klein Oak
Jonathan Castillo