Jonathan Castro
Anaheim,CA
Summary
Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven Busser with 1 year of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
2
2
years of professional experience
Work History
Porter/Restaurant Busser
Bowlero Lanes
01.2023 - Current
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
Cook
La Brea Bakery, Downtown Disney
02.2021 - 03.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Education
No Degree - Business Administration And Management
Fullerton Community College
321 E Chapman Ave, Fullerton, CA 9283205.2024
Skills
- Cooking Methods
- Professional Relationships
- Utensil and Glassware Replenishment
- Wine and Mixer Restocking
- Guest Satisfaction
- Communications Strategies
- Equipment Preparation
- Organizing Supplies
- Natural Leadership
- Beer Keg Installation
Timeline
Porter/Restaurant Busser
Bowlero Lanes
01.2023 - Current
Cook
La Brea Bakery, Downtown Disney
02.2021 - 03.2022
No Degree - Business Administration And Management
Fullerton Community College
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