Jonathan Chen
East Los Angeles Community College
Monterey Park,CA
2
Languages
2
years of professional experience
Detail-oriented registration assistant with strong customer service skills and data management expertise. Committed to ensuring student satisfaction and maintaining confidentiality in all interactions.
Work History
Regiatration Assistant
2 Months- Maintained accurate records in the student information system.
- Verified eligibility and documentation for course enrollments.
- Coordinated communication between departments regarding student registrations.
- Provided support during registration events and orientation sessions.
- Assisted customers with completing registration forms and documents accurately and efficiently.
- Responded to student questions via phone, email, and in-person meetings.
- Trained new staff on registration procedures and software usage.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
Student Worker
1 Year 6 Months- Guided students through registration and enrollment processes, ensuring smooth transitions.
- Delivered customer service at front desk, addressing inquiries and providing timely support.
- Directed visitors and offered assistance at front desk, enhancing their experience.
- Answered office phone calls, directing inquiries to proper departments. by directing inquiries to appropriate individuals.
- Provided support to faculty with administrative tasks such as filing, photocopying, and mail distribution.
- Organized student records and data in an efficient manner.
- Responded to emails promptly and professionally addressing student needs or concerns.
- Assisted in organizing and maintaining office files and records.
Education
Associate of Science - Biology
Associate of Arts - Natural Sciences
Associate of Arts - General Studies
Skills
Student information systems
Admissions and registrations
Data management
Database management
Microsoft Office proficiency
Registration coordination
Administrative support
Confidentiality compliance
Customer service
Problem solving
Communication skills
Languages
Spanish
Limited
Cantonese
Native/ Bilingual
Timeline
Regiatration Assistant
East Los Angeles Community College
05.2026 - 07.2026Read More
Student Worker
Los Angeles Community College District
11.2024 - 05.2026Read More
East Los Angeles College
Associate of Science from Biology
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East Los Angeles College
Associate of Arts from Natural Sciences
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East Los Angeles College
Associate of Arts from General Studies
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