Summary
Overview
Work History
Education
Skills
Scuba diving, archery, marksmanship, photography and rock climbing.
Timeline
Generic

Jonathan Clarke

Orlando,FL

Summary

Technically savvy Service Engineer experienced in testing, integration and installation of top modalities. Accomplished record of documenting and completing service requests and traveling extensively to customer locations for start-up installs and service calls to maximize customer satisfaction and limit down time. Service Engineer with extraordinary troubleshooting and problem-solving skills. Offering over 10 years of experience performing equipment installation, inspection, repair and refurbishing units for sale. Experience in every department over the years from shipping and receiving, inventory, product creation, accounting, field engineer, depot engineer and service manager. Detail-oriented individual with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Lead Depot Service Engineer

Injector Support & Service
2013.04 - Current


  • Created and implemented software data base logs used daily that are critical to the company, its growth and our customers.
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Installed, configured and tested equipment on specialized platforms.
  • Analyzed and evaluated performance and optimized efficiency.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Participated in client consultations and product capability demonstrations to support sales efforts.
  • Performed periodic testing and routine maintenance of active systems nationally and internationally.
  • Assisted team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions pertaining to two different digital platforms.
  • Trained and supervised staff on equipment maintenance and safety procedures.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Dismantled defective machines and equipment and installed new or repaired parts as needed to ensure facility up-time.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance leading to time and resources being better utilized saving company finances.

Education

High School Diploma -

Melbourne High School
Melbourne, FL
05.2006

Skills

  • Equipment Installation
  • Technical and Diagnostic Support
  • Product and Service Knowledge
  • Service Records Management
  • First Level Support

Scuba diving, archery, marksmanship, photography and rock climbing.

I've been scuba diving nearly my entire life. That hobby expanded into a job at Walt Disney where I later worked my way up to becoming a Dive Master. Currently my diving is strictly recreational to maintain the love of diving and the aquatic life. My love of archery is new to me in comparison but being a quick learner I acheived the title of Shooter of the Year my first year competing. The pressure of competition is not the only reason for being an excellent shot with a bow, it is also the means for survival in a matter of speaking. Archery competition is but one side of the story and the other is hunting. This is a bonding experience with family as well as providing food for my family. This is also an extension of my marksmanship passion. Built off of the core fundamentals instilled to me by The United States Marine Corps and maintaining expert qualifications in both rifle and pistol, I now use these skills for hunting as well as recreational shooting range time with friends and family from time to time. Photography is a completely different type of "shooting". Subjects vary from landscapes, abstract views of cities and their skylines to people. This is a passion that I fell into in my teens. This passion grew to the point that a small person business was being built pre-pandemic. With the world on hold and travel limited this passion was forcibly set to the side but my camera is never far from my side. Finally, rock climbing, it is the newest of hobbies and one that I share with my wife when schedules can align. It keeps us humble sometimes and always reaching for that next hold. 

Timeline

Lead Depot Service Engineer

Injector Support & Service
2013.04 - Current

High School Diploma -

Melbourne High School
Jonathan Clarke