Mary Moyers
League City,TX
Summary
Proven Office Manager at Diesel Pump & Injector Service, Ltd., adept in streamlining operations and enhancing organizational efficiency. Expert in office administration and customer relations, significantly increasing customer satisfaction. Cultivated a productive work environment through exceptional teamwork and collaboration, demonstrating strong organizational skills and a commitment to confidentiality and integrity.
Overview
27
27
years of professional experience
Work History
Office Manager
Diesel Pump & Injector Service, Ltd.
1997.09 - 2024.07
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Woodville High School
Woodville, TXSkills
- Quickbooks Premiere & Enterprise
- Microsoft Office/Word/Publisher
- Accounts Payable and Receivable
- Billing and Invoicing
- Managing Time Cards
- Administering Payroll
- Payroll Processing
- Payroll Tax Filings & Forms
- Sales Tax Filings
- Banking Operations & Reconciliations
- Account Reconciliation
- Credit and collections
- Account and Ledger Reconciliations
- Monthly Closings
- Profit and Loss Statements
- Job Estimates
- Parts Procurement
- Operations Management
- Office Management & Administration
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Excellent Customer Relationship Building & Management
- Clear oral/written communication
- Administrative Support
- Mail handling
- Human Resources
- Documentation Reporting and Control
- Information Protection
- Facility Management
- Teamwork and Collaboration
- Good Judgment
- Professional and Courteous
- Office Supplies and Inventory
- Email Correspondence
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Diesel Pump & Injector Service, Ltd.
1997.09 - 2024.07
High School Diploma -
Woodville High School
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