Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner
Tiny Treasures Daycare & Learning Center
04.2021 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Founded and managed Tiny Treasures Daycare & Learning Center business, growing revenue to 20% in first year
Automotive Technician
CarMax
02.2004 - Current
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Parts Manager
CarMax
05.2015 - 08.2018
Rearranged parts department to better serve changing trends and keep workspaces organized.
Ordered parts for customers, repair shops, and service departments for use in Automotive equipment.
Supervised and trained staff on product knowledge and customer service.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Lead parts team to President's Club, the highest achievement within the company.