Emily Leimer
Palm City
Summary
Proven leader and entrepreneur with extensive experience in small business operations and customer relations, notably with 3Natives. Excelled in strategic planning and marketing, significantly enhancing brand growth and client satisfaction. Skilled in relationship building and verbal communication, adept at fostering client loyalty and team efficiency.
Overview
8
8
years of professional experience
Work History
Owner
Myself
03.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Opened the 19th 3Natives franchise. I handled the build out, set up, marketing and grand opening.
- Responsible for hiring, training, ordering food, supplies and growing the brand.
Manager
3Natives Corporate
07.2017 - 02.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ran multiple locations including 3Natives Stuart, Tequesta, and Northlake
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Food Service Worker
3Natives
08.2016 - 07.2017
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Handled all tasks associated with running 3Natives serving healthy food, aćai bowls, and freshed pressed juices.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
High School Diploma -
South Fork High School
Stuart, FL05.2018
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Marketing and branding
- Client Service
- Strategic Planning
- Willingness to learn
- Sales Leadership
- Product branding
- Budget Development
Timeline
Owner
Myself
03.2022 - Current
Manager
3Natives Corporate
07.2017 - 02.2020
Food Service Worker
3Natives
08.2016 - 07.2017
High School Diploma -
South Fork High School