Jonathan Coquioco
Elk Grove,CA
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
6
6
years of professional experience
Work History
First Line Technician
Diebold Nixdorf
01.2021 - Current
- Identified and resolved hardware issues with ATMs, ensuring prompt resolution and minimal downtime. Contributed to development of preventive maintenance schedules, leading to decrease in unexpected breakdowns.
- Completed complex repairs and replacements of components to maintain ATM functionality by leveraging strong diagnostic skills and attention to detail. Performed routine maintenance tasks, including cleaning and basic hardware upkeep, to optimize equipment performance and longevity.
- Documented repair and maintenance activities for reference and reporting purposes, ensuring accurate records were maintained.
- Conducted standard tests post-repairs Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks and to ensure equipment functionality and security compliance.
- Engaged in continuous learning to stay updated on relevant technologies and protocols.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
Office Assistant
Grow Your Wealth, FEG Insurance Services
06.2018 - Current
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying
- Organized data into multiple spreadsheets to streamline data
- Streamlined daily reporting information entry for efficient record keeping purposes
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
Education
Associate of Science - Computer And Information Sciences
Cosumnes River College
Sacramento, CA06.2022
Bachelor of Science - Business Economics
University Of California, Irvine
Irvine, CA06.2015
Skills
- Professional and mature
- Mathematical Ability
- Technical Troubleshooting
- Independent worker
- Accounting Familiarity
- Repair
- Problem-Solving
- Attention to Detail
- Adaptability
- Time Management
- Customer Service
- Good listening skills
Objective
Results-oriented professional with a proven track record in technical problem-solving and maintenance operations. Recognized for exceptional skills in technical troubleshooting and attention to detail. Seeking to leverage my background as an ATM Repair Technician at Diebold Nixdorf to excel in a Take-off Technician role at Lund Construction Co., where I can contribute my expertise while utilizing my strong mathematical ability to support project success.
Affiliations
Member, Design/Build/Fly
Assisted in building parts for an RC airplane designed for competitions.
Additional Information
Taekwondo Trainer and 3rd Degree Black Belt
Timeline
First Line Technician
Diebold Nixdorf
01.2021 - Current
Office Assistant
Grow Your Wealth, FEG Insurance Services
06.2018 - Current
Associate of Science - Computer And Information Sciences
Cosumnes River College
Bachelor of Science - Business Economics
University Of California, Irvine