Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Crouch

Jacksonville,FL

Summary

Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Ability to learn quickly to excel in most any challenge.

Overview

11
11
years of professional experience

Work History

Forklift Operator

CJ Logistics
06.2022 - Current
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Team Leader

Sam's Club
01.2022 - 06.2022
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Led employee relations through effective communication, coaching, training, and development.
  • Managed team of 10 direct report employees.

Forklift Operator

Publix Distribution Center
11.2019 - 01.2022
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Server

The Brick Restaurant
10.2015 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Red Lobster
09.2012 - 12.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL

High School Diploma -

Robert E. Lee High School
Jacksonville, FL

Skills

    • Forklift Certification
    • ServSafe Certification
    • Employee Training and Development
    • Well Organized
      • Quick Problem Solver
      • Committed Team Player
      • Safety Awareness
      • Sales Expertise

Timeline

Forklift Operator

CJ Logistics
06.2022 - Current

Team Leader

Sam's Club
01.2022 - 06.2022

Forklift Operator

Publix Distribution Center
11.2019 - 01.2022

Server

The Brick Restaurant
10.2015 - 01.2020

Server

Red Lobster
09.2012 - 12.2015

Associate of Arts -

Florida State College At Jacksonville

High School Diploma -

Robert E. Lee High School
Jonathan Crouch