Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Cruz

Rosenberg

Summary

Proven security and customer service expert with a history at Janissary Security LLC, adept in situational awareness and communication. Excelled in maintaining safe environments, demonstrated by effectively coordinating with authorities and implementing crisis protocols. Achieved a significant reduction in security incidents, showcasing strong documentation and deescalation skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Commissioned Security Officer

Janissary Security LLC
01.2023 - Current

Monday -Friday Afternoon @Private Christian School

  • Arriving to post on time, to set up traffic cones, signage and RING cameras for the day
  • Assisting student drop off by directing traffic flow and helping students & staff to cross to respected campuses.
  • Coordinating with school principals and administrators to see what to expect throughout the day.
  • Full walkthrough of school grounds and assuring all door locks, school entries and exits are locked , secure and kept clear of any obstructions.
  • Monitoring cameras on my designated laptop using ALIBI & RedLink, throughout the day.
  • Greeting and directing any and all parents/ visitors to main office to sign in before entering school threshold.
  • Communicating with school principals of any prohibited parents/ relatives from being on school grounds.
  • Informing any and all unknown persons that may find themselves on campus during school hours and placing a “SECURE” in play for students and staff until said person(s) are completely off of property.
  • Being able to identify an emergency/ crisis and placing a “HOLD, SECURE, or LOCKDOWN” when appropriate for students and staff
  • Escorting children to pick up zone when parents arrive during school hours.
  • Maintaining a CPR and First Aid certification
  • Assisting children during car pool pick up at the end of the school day.

All in all, maintaining a secure environment for all students and staff each and every day.

Friday Night, Saturday and Sunday Morning @ Jewish Synagogue

  • Standing at gate/ door entrance and allowing access to members of the synagogue ONLY
  • Monitoring the parking lot of any trespassers
  • Assessing any threats and taking action immediately
  • Communicating with Rabbi of any new or visiting members

Armored Truck Driver

Brinks Incorporated Denver, Co Branch
11.2022 - 12.2022
  • Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
  • Increased safety awareness through regular participation in safety meetings and training sessions.
  • Reduced risk of theft by adhering to strict safety protocols and communication procedures.

Unarmed Security Officer

Total Safety Security
07.2021 - 11.2022

Hotel Security @ Red Rood Inn & Studio 6

  • Walking around hotel property to track guests check outs and day renewals
  • Monitoring cameras of any illicit or restricted activity that may be happening on property
  • Escorting any homeless or solicitors off the property
  • Calling 911 of any illegal activity that may be happening
  • Documenting all hourly occurrences on a paper for the day manager to view.

Cashier

Buffalo Wild Wings
03.2018 - 01.2020
  • Greeting and seating guests
  • Answering phone calls for take out orders, while executing sensational customer service by offering limited time offers and deals
  • Welcoming guests in as they pick up order, and looking their names up in the system. Repeating their order back to confirm.
  • Taking payments (cash or credit/ debit card) and ensuring to return exact change.
  • Putting order together for guests and reviewing the bag to ensure all food that is paid for, is there.

Cashier

Carl’s Jr
04.2016 - 01.2018
  • Working drive thru and front counter positions (sometimes both in a day)
  • Greeting guests with a smile and positive attitude
  • Taking orders accurately
  • Cleaning store by mopping, sweeping , cleaning windows, cleaning drive thru pathway, wiping tables, and more

Education

HS Diploma -

B.F. Terry High School
Rosenberg, TX

Skills

  • Situational Awareness
  • Communication
  • Physical Fitness
  • First Aid
  • CPR
  • Documentation of occurrences
  • Deescalation
  • Customer service

Certification

  • CPR/ First Aid
  • Level 3 Commission License
  • Narcan Naxolene Certified

Languages

Spanish
Professional Working

Timeline

Commissioned Security Officer

Janissary Security LLC
01.2023 - Current

Armored Truck Driver

Brinks Incorporated Denver, Co Branch
11.2022 - 12.2022

Unarmed Security Officer

Total Safety Security
07.2021 - 11.2022

Cashier

Buffalo Wild Wings
03.2018 - 01.2020

Cashier

Carl’s Jr
04.2016 - 01.2018

HS Diploma -

B.F. Terry High School
Jonathan Cruz