Jonathan Cruz

• Oversaw daily store operations, ensuring adherence to company policies and procedures.
• Trained and mentored new team members, fostering a collaborative work environment.
• Analyzed inventory levels and implemented strategies to optimize stock management.
• Developed sales plans that enhanced customer engagement and drove revenue growth.

• Performed comprehensive assessments and repairs on air conditioning systems in utility equipment, supporting continuous operational efficiency.
• Conducted preventive maintenance on various machinery, reducing downtime for essential services.
• Collaborated with team members to troubleshoot equipment malfunctions and implement effective solutions.
• Trained junior repairers on safety protocols and equipment handling procedures for improved performance.

Provided guidance to customers on automotive parts and project execution to ensure successful outcomes on first attempts.

Directed team activities to ensure efficient service delivery and customer satisfaction during shifts.

Oversaw daily cash management and coordinated timely bank deposits to maintain operational efficiency.

• Prepared and served high-quality deli products to ensure customer satisfaction.
• Maintained cleanliness and organization of deli station for efficient workflow.
• Assisted customers with product selection, providing knowledgeable recommendations.
• Operated slicers, scales, and other deli equipment following safety protocols.

• Developed customized insurance plans to meet client needs and enhance satisfaction.
• Conducted thorough policy reviews to ensure compliance with regulatory standards.
• Educated clients on coverage options, benefits, and claims processes effectively.
• Assisted in resolving customer inquiries and claims efficiently to foster trust.

• Installed and configured systems according to specifications, ensuring optimal performance.
• Collaborated with project teams to execute installation schedules efficiently.
• Trained junior technicians on installation procedures and best practices.
• Conducted quality checks on completed installations to maintain high standards.
• Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

• Operate and maintain a M901 and M903 missile launching station. Performed routine preventive maintenance, basic maintenance, system troubleshooting, and system operation to always ensure mission readiness. Ability to work in a team, supervise a team, and operate effectively under pressure. More team leader experience and training junior soldiers.
• Hours per week: 60

• Operate and maintain a M901 and M903 missile launching station. Performed routine preventive maintenance, basic maintenance, system troubleshooting, and system operation to always ensure mission readiness. Ability to work in a team, supervise a team, and operate effectively under pressure.
• Hours per week: 55

• Collect shopping carts from the parking lot, fill in understaffed positions inside the store, and provide customer service.
• Salary: $11.00 USD Bi-weekly
• Hours per week: 35