Jonathan Cunningham
Webster,MA
Summary
Experienced with client consultations and recommending HVAC solutions tailored to individual needs. Utilizes strong communication and problem-solving skills to ensure client satisfaction and effective issue resolution. Knowledge of HVAC systems and customer service principles, ensuring optimal home comfort recommendations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Comfort Advisor
Gem Plumbing & Heating Services
05.2024 - 11.2024
- Applied manual J techniques to ensure accurate sizing of equipment for residential buildings.
- Provided customers with cost-saving energy solutions for their homes.
- Delivered comprehensive presentations regarding the project's progress to customers.
- Assisted customers by supplying relevant details about available financial assistance.
- Aided customers in accessing benefits through the Mass Save program.
- Enhanced customer relationships through proactive phone communication.
- Conducted both cold calling and warm call activities.
- Created and managed schedules and appointments.
- Responsible for full design of project and had to submit to project department. must submit any updated changes as well.
- Must maintain certain close rate and profit margin and projection.
HVAC/R Technician
Medford wellington
06.2023 - 04.2024
- Trouble shoot various pieces pf equipment and perform any and all repairs.
- Perform preventative maintenances to equipment to prevent down time.
- responsible for submitting all quotes to repair to equipment.
- Must perform task in timely mater to stay on schedule.
- Maintain stock on van and maintain van.
- Must perform continuing education to stay up to date with new equipment and codes.
Heating and Cooling Specialist
Homeworks energy
06.2022 - 06.2023
- Applied manual J techniques to ensure accurate sizing of equipment for residential buildings.
- Provided customers with cost-saving energy solutions for their homes.
- Delivered comprehensive presentations regarding the project's progress to customers.
- Assisted customers by supplying relevant details about available financial assistance.
- Aided customers in accessing benefits through the Mass Save program.
- Enhanced customer relationships through proactive phone communication.
- Conducted both cold calling and warm call activities.
- Created and managed schedules and appointments.
- Responsible for full design of project and had to submit to project department. must submit any updated changes as well.
- Must maintain certain close rate and profit margin and projection.
Residential / Commercial Hvac Tech / Plumber
Gervais Mechanical
06.2021 - 06.2022
- Perform preventative maintenance on equipment.
- Trouble shoot low voltage controls and primary voltage and all mechanical parts in ( gas, propane, oil and cooling systems)
- Provide estimates for equipment replacement.
- Retain maintenance contracts for continuing business.
- Maintain company van along with keeping track of stock.
Apprentice Plumber/ Forman
KPR plumbing
06.2020 - 06.2021
- Read schematic to insure boilers, hot water tanks pluming fixtures and water lines and drainage where ran in proper locations to code.
- Install equipment, water lines and drain age.
- Coordinate with General contactor's on site to meet dead lines.
- Manage crew of workers
National Service Tech
Mobile air & power rental
06.2017 - 06.2020
- Perform preventive maintenance on all equip such as generators 25kva - 2 Meg, chillers 5ton - 2000ton, ( gas heat, oil and propane - 200k btu - 4million btu), dehumidifiers and descant driers.
- Transport equipment to sites.
- Set up equipment for clients and teach how to operate.
- Manage large projects and run crews.
- Size equipment for jobs (heating, cooling, power distribution generators and drying).
- Train new employee's on all forms of equipment.
- Support all branches across country in the event of large scale jobs, natural disasters or emergency events.
- Maintain inventory checks and organize locations so all techs can operetta to max efficiency.
Hvac Service Tech
Electronic Environments Corporation
01.2016 - 06.2017
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
- Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Education
Some College (No Degree) - Civil Engineering / Psychology
Quinsigamond Community College
Worcester, MAHVAC/R
Porter And Chester Institute
Worcester, MA01-2016
High School Diploma -
Burncoat Senior High School
Worcester, MA01-2014
Skills
- Electrical Safety
- System Maintenance
- Blueprints and Specifications
- Emergency Response
- System diagnostics
- Blueprint Reading
- Equipment Installation
- Leak Testing
- Work Scheduling
- Parts Inventory Management
- Technical Troubleshooting
- Electrical Troubleshooting
- HVAC and Refrigeration Systems
- Schematic Interpretation
- Load Calculations
- Duct Sizing and Design
Affiliations
- Played football for about 11 years
- Wrestled threw high school
- JROTC
Accomplishments
- Patriot award
Certification
- Universal epa
- Man lift certification
- OSHA 10
- Hot works
- Desicant CDI
Timeline
Comfort Advisor
Gem Plumbing & Heating Services
05.2024 - 11.2024
HVAC/R Technician
Medford wellington
06.2023 - 04.2024
Heating and Cooling Specialist
Homeworks energy
06.2022 - 06.2023
Residential / Commercial Hvac Tech / Plumber
Gervais Mechanical
06.2021 - 06.2022
Apprentice Plumber/ Forman
KPR plumbing
06.2020 - 06.2021
National Service Tech
Mobile air & power rental
06.2017 - 06.2020
Hvac Service Tech
Electronic Environments Corporation
01.2016 - 06.2017
HVAC/R
Porter And Chester Institute
High School Diploma -
Burncoat Senior High School
- Universal epa
- Man lift certification
- OSHA 10
- Hot works
- Desicant CDI
Some College (No Degree) - Civil Engineering / Psychology
Quinsigamond Community College
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