Professional with strong background in advising clients on comfort solutions. Skilled in customer service, sales, and technical knowledge of HVAC systems. Focus on team collaboration and achieving results in dynamic environments. Reliable and adaptable, with excellent problem-solving and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Comfort Advisor
M&S Air Conditioning
05.2025 - Current
Maximized lead generation opportunities by actively participating in community events, trade shows, and networking functions.
Facilitated seamless installations by coordinating effectively with internal teams and external contractors.
Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
Built strong client relationships through attentive follow-up, ensuring satisfaction with services provided.
Engaged customers with friendly conversation to uncover needs and build trust.
Residential HVAC Installer
M&S Air Conditioning
08.2024 - 05.2025
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
Installed components to improve HVAC system performance.
Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
HVAC Mechanic
Apple Air Conditioning & Heating, Inc.
12.2021 - 08.2024
Provide customers with information about new technologies available for their heating and cooling system upgrades.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Adjusted controls to obtain desired temperature settings within the home or office environment.
Performed routine checks on various components of the system such as contactors, relays and solenoids.
Documented all repair work performed on HVAC units according to company standards.
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
Maintained records of all repairs and maintenance activities for future reference purposes.
HVAC Manufacturing
CaptiveAire
05.2021 - 12.2021
Manufacture, and test new HVAC systems before being shipped out to customers.
Laborer
Full tilt constructors
12.2020 - 05.2021
Applied strong knowledge of concrete placing and finishing techniques for walls, columns, slabs, and paving
Supported structural integrity by installing metal embeds and bolts, and setting and tying rebar
Reduced work site safety risks by removing or reporting hazards and adhering to OSHA requirements
Completed form work, such as reveals, chamfers, and pour stops
Mixed compounds for covering or cleaning surfaces
Achieved desired finishes in poured cement or concrete with correct use of trowels and other tools.
Laborer
Full-Tilt Constructors
06.2019 - 08.2020
Applied strong knowledge of concrete placing and finishing techniques for walls, columns, slabs, and paving
Supported structural integrity by installing metal embeds and bolts, and setting and tying rebar
Reduced work site safety risks by removing or reporting hazards and adhering to OSHA requirements
Completed form work, such as reveals, chamfers, and pour stops
Mixed compounds for covering or cleaning surfaces
Achieved desired finishes in poured cement or concrete with correct use of trowels and other tools.
Foreman/Operator
Ansco & Associates
01.2019 - 05.2019
Minimized dangers by locating underground services like pipes and wires prior to starting work
Maintained equipment performance through frequent inspections and basic repairs
Managed stringent deadlines by defining and modifying work sequences to meet construction schedule
Interpreted project specifications, blueprints, and diagrams to maintain adherence to requirements
Updated records with required project details such as personnel and production data.
Utility Worker
Traverse Group
01.2018 - 12.2018
Repaired, replaced, and installed sanitary and storm water sewer structures and piping
Avoided damaging existing pipes, power lines, and other underground utilities by carefully checking locations
Kept all areas clean, organized and in line with company professional standards.
Heavy Equipment Operator
LaRS Group Inc
03.2017 - 01.2018
Avoided safety hazards through proper communication and planning for heavy equipment operations
Performed activities such as excavation and rock removal with skilled excavator operation
Prevented equipment breakdowns with regular greasing and lubrication of equipment
Operated equipment such as bulldozers, backhoe's and excavators at different job sites
Prepared sites for further work by removing excess earth and grading surfaces.