Jonathan Davis
Stafford,VA
Summary
To obtain a position where I can utilize my work experience, leadership, organizational skills, and education to improve an organization's operation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Capital One
01.2022 - Current
- Provide in-person assistance to customers and non-customers at Capital One branch locations.
- Prioritize customer satisfaction and efficient leadership skills.
- Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
- Execute diverse transactions such as check cashing, transfers, and withdrawals.
- Represent the company as a Branch Ambassador
- Travel between branches in assigned local area and support the assigned market.
Security Consultant
SekTek Security, INC
01.2020 - 01.2022
- Provided customer service for CloudHQ (data center) by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Following prescribed Standard Operating Procedures for basic and emergency response
- Responded to incidents and critical situations in a calm, problem-solving manner.
- Working with leadership towards correction of errors.
Pile Driver
Granite, Parsons, and Corman a joint venture, Pile Driver
01.2020 - 08.2020
- Interstate widening and Bridge Project
- Transported materials around construction sites to work locations.
- Assisted in rigging up various types of piling equipment including hydraulic impact hammers, vibratory hammers, diesel hammers and auger systems.
- Performed preventative maintenance on assigned equipment as needed.
- Loaded and unloaded materials from barges or trucks onto work sites using cranes or hoists.
Assistant
Just What You've Ordered Catering
Stafford, VA
05.2011 - 01.2020
- Assisted in preparation of food for various events.
- Assisted in sales and marketing.
- Served guest tables by transporting meals and beverages from kitchen and bar areas at various events.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Provided direction to staff during setup and service of catered events.
Housekeeping Cleaner
P&P Cleaning Services, Woodbridge, VA, Building Maintenance
01.2009 - 01.2011
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Adhered strictly to health regulations regarding sanitation practices in the workplace.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Aviation Support Equipment Technician
U.S. Navy
01.2007 - 01.2009
- Maintained onboard equipment needed to support aircraft on the flight deck
- Loaded and unloaded cargo and ship supplies
- Operated EE, 4K, and 10K forklifts
- Responsible for troubleshooting all support equipment
- Maintained and organized all hangar bay equipment.
Education
Business -
Northern Virginia Community College
01.2010
Central Texas Community College
01.2009
Mountain View High School
01.2007
Skills
- Customer Service
- Excellent Communication
- Decision-Making
- Problem Resolution
- Leadership
- Flexible and Adaptable
- Troubleshooting
- Customer Needs Assessment
- Customer Relationship Management
- Financial Transactions
- Upselling skills
- Incident Response
- Security operations
- Compliance Management
- Quality Assurance
- Emergency Management
- Stationary surveillance
- Electronic surveillance
- Access Control
- Military experience
- Conflict resolution techniques
References
References available upon request.
Timeline
Capital One
01.2022 - Current
Security Consultant
SekTek Security, INC
01.2020 - 01.2022
Pile Driver
Granite, Parsons, and Corman a joint venture, Pile Driver
01.2020 - 08.2020
Assistant
Just What You've Ordered Catering
05.2011 - 01.2020
Housekeeping Cleaner
P&P Cleaning Services, Woodbridge, VA, Building Maintenance
01.2009 - 01.2011
Aviation Support Equipment Technician
U.S. Navy
01.2007 - 01.2009
Business -
Northern Virginia Community College
Central Texas Community College
Mountain View High School