TERESITA GABRIEL
The Bronx,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
NT Express Cargo
01.2004 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Performed various money center services to customers.
- Prepared bank deposits and corporate cash shipments.
Education
GED -
Lehman College of The City University of New York
The Bronx, NY06.1996
Skills
- Customer Relations
- Order Fulfillment
- Staff Training
- Report Creation
- Microsoft Word
Timeline
Customer Service Representative
NT Express Cargo
01.2004 - Current
GED -
Lehman College of The City University of New York
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