Summary
Overview
Work History
Skills
Timeline
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Jonathan Delgado

Fort Meade

Summary

Proven Delivery Associate with a track record of enhancing customer satisfaction and streamlining operations at Amazon. Excelled in problem-solving and teamwork, significantly contributing to meeting tight deadlines. Skilled in GPS navigation and package handling, demonstrating a dependable commitment to excellence and punctual service delivery. Punctual and honest worker with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service.

Overview

6
6
years of professional experience

Work History

Delivery Associate

Co Logistics
02.2021 - 10.2024
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Delivery Associate

Tampa Bay Delivery Service
10.2022 - 05.2024
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Streamlined package handling by organizing parcels for efficient loading and unloading.
  • Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.

Food Cashier

Hibachi Express
03.2019 - 02.2021
  • Resolved customer complaints independently or with aid of supervisor.
  • Operated and sanitized kitchen and food preparation equipment.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Maintained a clean and organized workspace, contributing to a positive customer experience.
  • Provided exceptional service by greeting customers with a friendly demeanor and answering questions knowledgeably.
  • Increased return patronage through consistent delivery of friendly service and excellent product quality control measures.
  • Suggested and described items based on guest preferences.
  • Supported team members during high-volume periods by assisting with food preparation tasks when necessary.
  • Trained new employees on cashier duties, company policies, and customer service best practices.

Skills

  • Loading and unloading
  • Package handling
  • GPS Navigation
  • Deadline Adherence
  • Problem-Solving
  • Teamwork and Collaboration
  • Valid Driver's License
  • Customer Service
  • Dependable and reliable
  • Time management skills
  • Punctual and Reliable

Timeline

Delivery Associate

Tampa Bay Delivery Service
10.2022 - 05.2024

Delivery Associate

Co Logistics
02.2021 - 10.2024

Food Cashier

Hibachi Express
03.2019 - 02.2021

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Jonathan Delgado