As an ambitious individual seeking to broaden my career path, I am currently the owner/operator of my own business, where I wear multiple hats within the company. The majority of my background revolves around pipefitting, where I have honed my skills in soldering, brazing, laying out, and fitting carbon steel pipes for welders. Alongside my technical expertise, I excel in sales and customer service, actively promoting and selling my services to prospects.
Within my business, I employ various strategies such as advertising campaigns to generate leads and engage in both cold calling and warm calling to establish fruitful relationships with potential clients. Additionally, I personally visit homes to provide accurate estimates, effectively showcasing the value of my work and building trust with potential customers.
Moreover, I have brought my experience as a department manager into an already established business, expanding its services and generating a new form of income. In this role, I introduced water restoration services into an existing company, successfully assessing damaged properties, handling the cleaning and storage of damaged items, removing and replacing materials, addressing water damage issues, and ensuring proper sanitization. Alongside these technical responsibilities, I excelled in customer service, answering complaints, explaining job specifications and invoices, and consistently ensuring customer satisfaction throughout the restoration process.
Throughout my career, I have demonstrated self-sufficiency, handling all necessary tasks and utilizing my broad knowledge of tools and equipment without the need to rely on others. With my strong technical skills, sales acumen, and dedication to customer service, I consistently deliver professional and timely results in both pipefitting and water restoration. As the owner/operator of my own business, I combine my technical expertise, sales and customer service prowess, and department management experience to drive success and growth, providing exceptional services to clients while adhering to personal safety standards.