JONATHAN DOS SANTOS
Attleboro,MA
Summary
Skilled field installation professional with expertise in inventory coordination, component testing and equipment operation. Familiar with calibrating systems and recognized for producing exceptional work. Good inspection, system maintenance and repair expertise gained during 6-year career.
Overview
10
10
years of professional experience
Work History
Lead Service Technician
BrightOps Solar
Worcester, MA
09.2023 - 12.2024
- Implemented safety protocols to minimize risks associated with servicing high-voltage electrical systems or hazardous materials.
- Maintained detailed records of all service activities, facilitating easy tracking of work history and warranty information for clients.
- Troubleshot complex technical issues to identify root causes and implement effective solutions.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Inspection Technician
Freedom Forever Solar
Taunton, MA
04.2023 - Current
- Performed inspection rounds throughout specific jobsites to check on all roof and electrical equipment
- Repaired faults, reassembled products and completed additional tests.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies.
- Coordinated with systems partners to finalize designs and confirm requirements.
Lead Site Surveyor
Freedom Forever Solar
Taunton, MA
04.2022 - Current
- Performed field calculations to complete assessments.
- Gathered, organized and modeled data for survey reports and presentations.
- Facilitated construction by mapping out utility installations and establishing reference points, grades and elevations.
Specialist - Training and Quality
Freedom Forever Solar
12.2020 - 03.2022
- Mentored classes of new hires, resulting in stronger staff development and increased productivity.
- Employed job analysis in accordance with principles of instructional design to create effective training programs.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Solar Panel Installer
Freedom Forever
Taunton, MA
09.2020 - 12.2020
- Put in place systems consistently surpassing code and safety standards.
- Completed 1-4 installations and inspections per day on Residential buildings
- Met and exceeded customer preferences with high-quality solar photovoltaic installations matching designs parameters.
- Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Sought out ways to go above and beyond job requirements.
- Developed strong cooperative relationships with coworkers and managers.
Solar Panel Technician
Sunsystem Technology
07.2018 - 08.2020
- Tested system wiring layouts, grounds and terminations to finalize installations.
- Elegantly and skillfully connected system wiring and components to achieve both aesthetic and operational targets.
- Isolated and addressed problems with electrical or environmental factors negatively impacting system operations.
- Conducted visual inspections and physical tests on previously installed modules and systems to identify faults.
Insulation Technician
Homeworks Energy
06.2017 - 07.2018
- Measured and prepared work materials and surfaces by marking dimensions and reference lines on material.
- Cut, formed and arranged insulation to promote efficiency of materials for each project.
- Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
- Handled training for most new employees in proper operation and maintenance of all equipment to prevent injuries.
Solar Panel Installer
SolarCity
06.2015 - 02.2017
- Put in place systems consistently surpassing code and safety standards.
- Calibrated system settings and arranged orientation for maximum solar access and optimal durability.
- Met and exceeded customer preferences with high-quality solar photovoltaic installations matching designs parameters.
Education
No Degree - Marine Biology
University of Massachusetts - Boston
Boston, MANo Degree - Biology
Massasoit Community College
Brockton, MANo Degree - Journeyman Electrical
Martin Electrical & Technical School
Norwood, MASkills
- Safety protocols
- Communications
- Supervision
- Operational improvement
- Equipment Inspection
- MS Office
- Customer service
- Team management
Timeline
Lead Service Technician
BrightOps Solar
09.2023 - 12.2024
Inspection Technician
Freedom Forever Solar
04.2023 - Current
Lead Site Surveyor
Freedom Forever Solar
04.2022 - Current
Specialist - Training and Quality
Freedom Forever Solar
12.2020 - 03.2022
Solar Panel Installer
Freedom Forever
09.2020 - 12.2020
Solar Panel Technician
Sunsystem Technology
07.2018 - 08.2020
Insulation Technician
Homeworks Energy
06.2017 - 07.2018
Solar Panel Installer
SolarCity
06.2015 - 02.2017
No Degree - Marine Biology
University of Massachusetts - Boston
No Degree - Biology
Massasoit Community College
No Degree - Journeyman Electrical
Martin Electrical & Technical School