Jonathan Duboff
Avon,USA
Summary
Business-minded individual with a continued focus on safety and customer service. Offering years as Delivery Specialist for revenue-driving organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Specialist
Stephen GMC/Cadillac
Bristol, CT
06.2024 - Current
- Deliver sold vehicles to customers
- Explain car features and technology to customers
- Checked in vehicles delivered to dealership
- Maintained accurate records of delivery schedules and vehicle conditions.
- Coordinated logistics with sales teams for efficient delivery schedules.
- Assisted in training new team members on delivery procedures.
- Enroll customers in Vehicle programs
Appointment Scheduler
Connecticut Asthma and Allergy Center
West Hartford, CT
02.2023 - 09.2023
- Coordinated patient appointments using electronic scheduling software.
- Managed incoming calls and responded to patient inquiries promptly.
- Verified patient insurance information for appointment eligibility.
- Collaborated with healthcare providers to optimize scheduling efficiency.
- Updated and maintained patient records in the database accurately.
- Assisted patients with pre-appointment instructions and paperwork completion.
- Trained in EPIC electronic medical record
Meat Clerk
Whole Foods Market
Avon, CT
11.2022 - 02.2023
- Customer service at busy retail meat counter
- Prepared on line orders
- Production of prepared meat dept items
- Met or exceeded performance targets
- Received positive feedback from customers
- Mentored or trained other customer service agents
Customer Service Representative
Restaurant Supply
Wethersfield, CT
04.2021 - 11.2022
- High volume of calls per day, answering customer inquiries and resolving issues
- Processed customer orders and ensured timely delivery.
- Resolved customer complaints and provided effective solutions.
- Follow thru with customer problems and seek solutions with internally or with vendors
- Supported sales efforts answering customer questions and creating custom quotes for services and equipment
- Assisted customers with product inquiries and recommendations.
Hot Foods Clerk
Shoprite Store
Canton, CT
11.2018 - 11.2019
- Cooking Production of hot food products
- Stocking of product
- Production logs
- Temp Logs
- Preparation of hot line and salad bar items
Education
Advanced Culinary -
CT Culinary Institute
Farmington, CTBachelor's - Corporate Communications
Roger Williams University
Bristol, RISkills
- Filing and order entry
- Adobe Acrobat and Creative Suite
- Network and IT support
- User experience design
- Customer service and sales
- Computer literacy and medical terminology
- Time management and communication skills
Certification
Driver's License
Timeline
Delivery Specialist
Stephen GMC/Cadillac
06.2024 - Current
Appointment Scheduler
Connecticut Asthma and Allergy Center
02.2023 - 09.2023
Meat Clerk
Whole Foods Market
11.2022 - 02.2023
Customer Service Representative
Restaurant Supply
04.2021 - 11.2022
Hot Foods Clerk
Shoprite Store
11.2018 - 11.2019
Advanced Culinary -
CT Culinary Institute
Bachelor's - Corporate Communications
Roger Williams University