Jonathan Dufour
Tucson,AZ
Summary
Highly skilled and versatile in customer service and sales. Strengths include communication, sales abilities, willingness to take on added responsibilities to meet team goals and ability to handle multiple projects simultaneously though experience in high pressure environments. I've been with Chapman Automotive for 5 years, starting out cleaning and moving lot cars for the first two years. Through my strong work ethic and dedication I was able to achieve my goal of becoming a Brand Ambassador at the prestigious Porsche Dealership. Being my favorite car brand, I excelled as a Brand Ambassador, accumulating a loyal client base due to my passion for the brand and excellence in customer satisfaction. Outside my professional life, my hobbies and passions include driving cars, going to the gym, and flying airplanes.
Overview
8
8
years of professional experience
Work History
Sales Brand Ambassador
Porsche Tucson
06.2019 - 10.2023
- Engaged with clients through the process of purchasing new and used Porsche's as well as off brand vehicles.
- Handled financing through large lenders and Credit Unions. Worked with banks and did all finance paperwork.
- Strong knowledge on the Porsche product and all other brands and maintained a consistent and strong knowledge of current market trends.
- Built a strong and loyal clientele consisting of many business owners, Doctors and high profile individuals. Through networking, personal contacts and a consistent dedication to earn new business.
- Consistently follow up on sales leads and future business.
- Frequently assist clients before, during and after sale to ensure the best possible customer experience. Such as going to their home to set up their vehicle or garage door.
- Purchasing gifts for clients tailored for them to provide the best personal car buying experience from me. (Porsche Merch, Car covers, specialty bags and accessories, special watches, ect)
- Sold many vehicles to the same clients with a lot of repeat business.
- Strong networking profile within the automotive industry. Networking for additional business through loyal clients and personal contacts.
- Collaborated with marketing team to create and implement promotional campaigns.
Produce Team Member
Whole Foods Market
01.2017 - 03.2019
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to Whole Foods standards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Coordinated with vendors to verify product availability and acquire best quality.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Collaborated with store management to align with objectives and provide quality produce.
- Kept tidy and organized area to comply with cleanliness standards.
- Sorted and packaged produce items to prepare for shipments.
Day Stocker
Fry's Food And Drug
11.2015 - 12.2017
- Unloaded arriving product stock and moved to store display areas.
- Cashier trained, would open up a register when lines got long.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Supported promotional plans by updating signage with price changes.
Education
No Degree -
Pima Community College
Tucson, AZ03.2019
High School Diploma -
Canyon Del Oro High School
Oro Valley, AZ05.2015
Skills
- Strong sales skills
- Composure in high pressure work environment
- High customer satisfaction
- Strong communication and relational skills with clients and co-workers
- Team Oriented, always assisting others in other areas and departments, going beyond my duties to achieve overall best store performance
- Professional Relationships
- Upselling strategies
- Critical thinking
- Customer satisfaction oriented
- Finance trained
- Marketing skills and experience
- Critical Thinking
Cars/Car Racing
I love track days and experiencing all sorts of different cars. My favorite car brand is Porsche and I'm thankful to have driven so many of them. Through networking, I've become good friends with business owners in the automotive field as many car collectors and other enthusiasts. I always love driving interesting cars.
Fitness
I've been working out since I graduated High School in 2015. A passion that I cannot lose. I care a lot about my health and health education. Life has gotten in the way of consistency many times but I always make sure to find time to get a workout in.
Flying
Long term goal is to eventually become a commercial pilot. A goal I've always wanted to achieve, thanks to my father and my grandma who's been my motivation to fly since I was very little. I'm currently studying and flying on my spare time to achieve my student pilots license.
Timeline
Sales Brand Ambassador
Porsche Tucson
06.2019 - 10.2023
Produce Team Member
Whole Foods Market
01.2017 - 03.2019
Day Stocker
Fry's Food And Drug
11.2015 - 12.2017
No Degree -
Pima Community College
High School Diploma -
Canyon Del Oro High School