Jonathan Emison
Alhambra,CA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes. Qualified Instructor with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently. Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management. Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
16
16
years of professional experience
1
1
Certification
Work History
EMT
Lake Elsinore Motorsports Park
02.2021 - 12.2023
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Assisted with lifting and moving patients.
Surgery Center Manager
Raymond Surgery Center
11.2018 - 01.2020
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
Medical Assistant
Tower Outpatient Surgery Center
01.2015 - 04.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Emergency Medical Dispatcher
First Med Ambulance
10.2015 - 01.2016
- Maintained accurate records of dispatched calls for quality assurance and future reference.
- Supported continuous improvement of organizational processes by analyzing call data and identifying trends requiring corrective action or procedural enhancements.
- Participated in community outreach programs related to public safety awareness, strengthening ties between the organization and local residents.
- Kept up-to-date on local geography, landmarks, and roadways to provide accurate directions to responding units in realtime.
Medical Office Assistant
Oasis Family Medicine
12.2013 - 04.2015
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Lead Medical Assistant
Orange County Medical Group
07.2007 - 12.2010
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Assisted physicians and nurses with clinical procedures following safe practices.
Education
Associate of Science - Medical Assistant Front And Back Office
Platt College
Alhambra, CA04.2015
No Degree - Fire Science
Fire Academy of Tennessee
Nashville, TN06.2013
Skills
- Operations Management
- Staff Leadership
- Interdepartmental Collaboration
- Facility Management
- Team Supervision
- Staffing
- Compliance Monitoring
- Data Analysis
- Regulatory Standards
- Training Coordination
- Operations Oversight
- Employee Development
- Decision-Making
- Performance Evaluations
- Inventory Management
- Training Management
Accomplishments
- Successfully transitioned facility to use of all EMR's
- Recognized for going above and beyond the call of duty.
- Mentored junior staff on new radiological equipment operation.
- Reduced turnaround time on lab results by 10%.
- Recognized for outstanding dedication to patient care.
- Lowered equipment costs by 15% by implementing new inventory tracking system.
- Supervised team of 15 staff members.
Certification
- Health Information Management Certifications including RHIT or RHIA by the American Health Information Management Association.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
Timeline
EMT
Lake Elsinore Motorsports Park
02.2021 - 12.2023
Surgery Center Manager
Raymond Surgery Center
11.2018 - 01.2020
Emergency Medical Dispatcher
First Med Ambulance
10.2015 - 01.2016
Medical Assistant
Tower Outpatient Surgery Center
01.2015 - 04.2019
Medical Office Assistant
Oasis Family Medicine
12.2013 - 04.2015
Lead Medical Assistant
Orange County Medical Group
07.2007 - 12.2010
Associate of Science - Medical Assistant Front And Back Office
Platt College
No Degree - Fire Science
Fire Academy of Tennessee
- Health Information Management Certifications including RHIT or RHIA by the American Health Information Management Association.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
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