Jonathan Encizo
Celina
Summary
Dedicated leader with proven expertise in customer service and team supervision. Committed to ensuring safety and cleanliness while being able to provide the best product we can.
Overview
3
3
years of professional experience
Work History
Lead Kennel Technician
Bliss Pet Resort & Spa
Celina
07.2024 - Current
- Supervised daily operations of kennel facilities and ensured cleanliness.
- Provided customer service to clients by answering questions about pet care services offered at the facility.
- Maintained accurate records of pet information and health status.
- Implemented safety protocols to ensure a secure environment for pets and staff.
- Supervised staff members to ensure proper animal care was being provided.
- Trained new employees on proper handling techniques for animals while providing ongoing support and guidance throughout their employment period.
Kennel Technician
Bliss Pet Resort & Spa
Prosper
04.2023 - 07.2024
- Monitored animal behavior and reported signs of distress or illness to ensure timely veterinary intervention.
- Provided accurate medication administration following veterinarian or pet owner guidance.
- Provided daily care for dogs and cats, ensuring comfort and safety.
- Engaged with pet owners by answering questions and providing updates on their pets' well-being.
- Collaborated with team members to foster a positive environment for animals and enhance guest experiences.
Education
High School Diploma -
Celina High School
Celina, TX05-2024
Skills
- Customer service
- Project management
- Conflict resolution
- Time management
- Task prioritization
- Record keeping
- Effective communication
- Team building
- Problem solving
- Active listening
Timeline
Lead Kennel Technician
Bliss Pet Resort & Spa
07.2024 - Current
Kennel Technician
Bliss Pet Resort & Spa
04.2023 - 07.2024
High School Diploma -
Celina High School