Jonathan Endrise
Council Bluffs,IA
Summary
Dynamic Master Technician with a proven track record at O'daniel Honda, excelling in expert diagnostics and strong communication. Enhanced shop productivity by mentoring junior technicians and implementing continuous improvement strategies, resulting in exceptional customer loyalty and operational efficiency. Committed to maintaining safety standards while delivering outstanding automotive solutions.
Diligent service manager with robust background in diagnosing and repairing complex automotive issues. Successfully executed numerous high-impact projects, enhancing vehicle performance and reliability. Demonstrated expertise in problem-solving and technical diagnostics to ensure optimal outcomes and customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Master Technician
O'daniel Honda
11.2014 - Current
- Learned operational safety protocols and best practices for equipment use.
- Assisted technicians in diagnosing and repairing automotive issues.
- Familiarized with diagnostic tools and systems to support troubleshooting processes.
- Supported inventory management by organizing tools and parts efficiently.
- Observed and followed established procedures for routine maintenance tasks.
- Collaborated with team members to ensure timely project completion.
- Adapted quickly to new technologies and equipment in a fast-paced environment.
- Engaged in continuous learning to enhance technical skills and knowledge base.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
Light Wheel Techician
Army National Gaurd
03.2006 - 06.2015
- Conducted comprehensive inspections on military vehicle wheels to ensure operational readiness.
- Executed tire repairs and replacements following safety protocols and technical specifications.
- Maintained detailed inventory records of wheel components and tools for efficient workflow management.
- Trained junior technicians on wheel maintenance procedures and best practices for safety compliance.
- Implemented process improvements that enhanced efficiency in wheel servicing operations.
- Collaborated with cross-functional teams to coordinate logistics for timely wheel repairs and replacements.
- Developed standard operating procedures to streamline maintenance workflows and reduce downtime.
- Developed excellent problem-solving skills by troubleshooting complex wheel-related issues that arose during repairs or installations.
Shop Supervisor
Walmart
03.2010 - 11.2014
- Supervised daily store operations, ensuring adherence to company policies and safety standards.
- Trained and mentored new staff, fostering a collaborative team environment.
- Optimized inventory management processes, improving stock accuracy and availability.
- Coordinated scheduling for team members, enhancing productivity and customer service levels.
Education
High School Diploma -
Omaha South
Omaha, NECertificate of Technical Studies - Automotive
Honda Technical School
Portland, OR09-2025
Skills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- Preventative maintenance planning
Accomplishments
- Supervised team of 13 staff members.
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
- Certified master technician, odaniel honda - in 5 years
Timeline
Master Technician
O'daniel Honda
11.2014 - Current
Shop Supervisor
Walmart
03.2010 - 11.2014
Light Wheel Techician
Army National Gaurd
03.2006 - 06.2015
High School Diploma -
Omaha South
Certificate of Technical Studies - Automotive
Honda Technical School