Jonathan Ervin
San Bernardino,CA
Summary
Highly-motivated Team Member with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Team Member
Follett Higher Education Group
San Bernardino, CA
08.2022 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Answered phones promptly and responded to customer inquiries with accurate information.
- Processed payments quickly and accurately using cash registers or point-of-sale software systems.
- Managed online book orders and ensured timely shipping and customer satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Conducted inventory audits to maintain accurate stock levels and identify discrepancies.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to maximize productivity and efficiency.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Computer and Equipment Operator
Race Central
San Bernardino, CA
03.2018 - 05.2024
- Greeted participants and provided them with race information.
- Responded promptly to any questions or concerns raised by athletes or spectators.
- Provided assistance to runners, ensuring their safety throughout the event.
- Loaded and unloaded event equipment.
- Set up and tore down equipment for all events.
- Maintained an organized computer system for tracking participant times and results.
- Work closely with other members of the team to ensure smooth operations throughout the duration of an event.
- Troubleshoot any technical issues that arise during an events..
- Utilized communication devices such as radios or walkie talkies while on duty.
- Communicated effectively with staff members regarding race logistics.
Education
High School Diploma -
Aquinas High School
San Bernardino05-2019
Some College (No Degree) - Business Administration
Riverside City College
Riverside, CASkills
- Flexible Schedule
- Customer Relations
- Teamwork and Collaboration
- Positive Attitude
- Computer Skills
- Order Preparation
- Problem-Solving
- Equipment Setup and Maintenance
- Technical Support
- Product Knowledge
- Time Management
- Equipment Operation
- Data Entry
- High-energy attitude
- Critical Thinking
- Organizational abilities
- Problem-solving aptitude
- Adaptability and Flexibility
- Self Motivation
Timeline
Team Member
Follett Higher Education Group
08.2022 - Current
Computer and Equipment Operator
Race Central
03.2018 - 05.2024
High School Diploma -
Aquinas High School
Some College (No Degree) - Business Administration
Riverside City College