JONATHAN FRANCIS
AUSTIN,TX
Summary
A position as an Outbound Sales Representative, Lead Generation Representative, Customer Service Representative or Collections Representative with a perspective company.
Managed call flow with up to 5 to 10 calls in queue per minute. Exceeded corporate target for customer satisfaction for 5 months in a row
Overview
12
12
years of professional experience
Work History
Lead Generation Representative
Champion National Security
Austin, Texas
06.2014 - 02.2016
- Setting Business to Business appointments for CNS Sales Reps Nationwide
- Our job Was selling our product along with our Representatives as well as setting the appointment
Lead Generation Representative
Express Personnel Services
Texas
01.2012 - 03.2014
- Getting Business to Business leads for Gridpoint Sales Representatives My Dials Goal was 70 daily, leads goal was 2 weekly, These leads were for Sales Reps to close, My monthly leads goal was 8 but I averaged 10 monthly and my daily dials averaged 80 Gridpoint specialized in selling Solar energy systems to Major businesses.
Customer Service Rep
Harte Hanks
AUSTIN, Texas
02.2010 - 08.2011
- Customer and Tech Support for Fed Ex and Samsung Planned and followed up on the routes for delivering goods
- Delivered messages and reports to customer regarding location and delivery of goods; sorted items to be delivered according to the delivery route; obtained signatures or arrange for recipients to make payments.
Debt Relief Specialist
Swiftrock Financial Services
AUSTIN, Texas
10.2008 - 01.2010
- Arranging Debt Relief for potential Clients who were having difficult financial problems who have not filed for Bankruptcy within 1 year
Lead Generator Sales Representative
ECA
AUSTIN, Texas
02.2004 - 12.2006
- Doing Lead Generation to Major Companies and Selling to major Companies
Inside Sales Representative
Servicecorp Cleaning Systems
Austin, Texas
05.2016
- Setting Business to Business appointments for major Commercial Cleaning contracts
- Our job Was selling our product along with our Representatives as well as setting the appointment
Education
Business Administration
Oakland City University
Oakland City, IndianaSkills
- Worked with CRM and Salesforce
Personal Information
Typing Speed: 35 Words Per Minute
References
- Jason Carroll, Supervisor, Champion National Security, (737) 247-3500, jcarroll@champ.net
- Chad Butterworth, Supervisor, Champion National Security, (737) 247-3500, cbutterworth@champ.net
- Tom Boland, Owner, Servicecorp Cleaning Systems, (512)502-5255, servicecorp.austin@gmail.com
Timeline
Inside Sales Representative
Servicecorp Cleaning Systems
05.2016
Lead Generation Representative
Champion National Security
06.2014 - 02.2016
Lead Generation Representative
Express Personnel Services
01.2012 - 03.2014
Customer Service Rep
Harte Hanks
02.2010 - 08.2011
Debt Relief Specialist
Swiftrock Financial Services
10.2008 - 01.2010
Lead Generator Sales Representative
ECA
02.2004 - 12.2006
Business Administration
Oakland City University
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