JONATHAN FRANCO
Fontana,CA
Summary
Driven professional with experience at Petsmart, adept in customer service and cash handling. Excelled in addressing customer needs, boosting sales through product recommendations, and streamlining warehouse operations at Amazon. Skilled in cash register operation and fostering customer relations, demonstrating a commitment to enhancing customer satisfaction and operational efficiency. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Cashier
Petsmart
09.2022 - 10.2023
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Receiving Associate
Amazon
04.2018 - 03.2021
- Recorded regular progress and issues with products.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Unloaded pallets and deliveries and organized products in warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Education
High School Diploma -
A.B MILLER
Fontana, CA05.2016
Skills
- Returns processing
- Drawer balancing
- Customer Assistance
- Cash Register Operation
- ID Verification
- Payment Processing
- Product restocking
- Customer Service
- Cash Handling
- Customer Relations
- Order Packaging
- Product Knowledge
- Guest inquiries
Timeline
Cashier
Petsmart
09.2022 - 10.2023
Receiving Associate
Amazon
04.2018 - 03.2021
High School Diploma -
A.B MILLER