Jonathan Frasnelli
Leesburg,VA
Summary
Driven leader with proven success in team supervision and decision-making at Walgreens. Excelled in maintaining safety standards and enhancing customer satisfaction, demonstrating exceptional problem-solving and team leadership skills. Achieved significant improvements in workplace efficiency and employee training effectiveness.
Overview
2
2
years of professional experience
Work History
Shift Lead
Walgreens
Leesburg, VA
08.2022 - 07.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Customer Service Associate
Walgreens
Leesburg, VA
06.2021 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
Education
Bachelor of Arts - History
Texas A&M University
College Station, TX05.2027
High School Diploma -
Tuscarora High School
Leesburg, VA06.2023
Skills
- Decision-making capabilities
- Workplace Safety
- Team motivation
- Problem-Solving
- Team Supervision
- Team Leadership
Timeline
Shift Lead
Walgreens
08.2022 - 07.2023
Customer Service Associate
Walgreens
06.2021 - 08.2022
Bachelor of Arts - History
Texas A&M University
High School Diploma -
Tuscarora High School