Dedicated Account Manager with 10 years of experience; successful at handling numerous clients and difficult situations. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
11
11
years of professional experience
Work History
Account Manager
Topcon Solutions Store
02.2019 - Current
Managed a diverse portfolio of 200+ client and vendor accounts, each with unique scope and size
Responsible for managing a range of business accounts, from small enterprises supporting only 1-2 team members to major corporations like General Contractors in Wisconsin and the Upper Peninsula employing over 1000 professionals.
Collaborated with clients to enhance workflow and technology requirements in construction, surveying, and general contracting industries.
Consistently delivered annual sales of 1.6 million with an average yearly account growth rate of 10%.
Achieved increased sales by proactively identifying and presenting new products/opportunities to existing clients.
Account Executive
James Imaging Systems Company
09.2017 - 01.2019
Effectively handled and maintained relationships with over 80 clients
Established relationships with clients by conducting initial meetings, assessing their needs, and validating proposed solutions.
Assisted businesses in enhancing Document Management Solutions, optimizing Workflow, and implementing advanced Multi-Function Office Technology.
Assistant Surveyor
E&T Surveying
05.2017 - 08.2017
Assisted in the planning and mapping of numerous types of surveys within the area.
Physically pounded in pipe/lath for property markings, dug for existing property markings using a metal detector.
Travel Medical Recruiter
TotalMed Staffing
10.2016 - 05.2017
Managed weekly schedules for 5-9 caregivers.
Available 24/7 for problem solving across a range of issues such as facility, payroll, and personnel management.
Formed and maintained connections with new caregivers on a regular basis through diverse methods of communication
Assumed responsibility for client preparation and comfort prior to each assignment.
Assistant Manager
Sherwin Williams Automotive Refinishing
07.2014 - 09.2016
Efficiently managed in-house warehouse inventory levels to achieve optimal fulfillment while minimizing costs.
Engaged with clients to gain insight into their requirements, offering customized suggestions and promoting additional offerings
Assisted in lead generation efforts by partnering with the sales representative and manager, conducting onsite visits, and distributing samples of our product line.
Analyzed business reports, such as profit and loss reports, to find ways we could maximize profit while cutting costs.
Sale/Service Consultant Internship
Model Cleaners
05.2013 - 07.2014
Oversaw 35-40 clients' accounts weekly, ensuring service met expectations.
Managed client inventory efficiently by conducting direct product exchanges, ensuring minimal costs.
Generated sales leads by cold calling, followed up on leads that showed interest, and was able to sign contracts with seven new clients, equating to 20% growth in 2014
Evaluated unseen benefits and products to up sell to 25% of accounts, resulting in nine new clients for Model Cleaners.
Education
Bachelor of Business Administration - Marketing, Sales
University of Wisconsin Oshkosh
Oshkosh, WI
05.2014
Skills
Account Management
Sales Development
Lead prospecting
Goal-Oriented
Client Relationship Management
Sales Analysis
Sales solutions
Client Development
Activities
UW Oshkosh Football 2009-2012
Member of the UW Oshkosh football team leadership council
Assisted UW Oshkosh in clearing out the City Center for use by the university
Volunteer at Boys and Girls club
Timeline
Account Manager
Topcon Solutions Store
02.2019 - Current
Account Executive
James Imaging Systems Company
09.2017 - 01.2019
Assistant Surveyor
E&T Surveying
05.2017 - 08.2017
Travel Medical Recruiter
TotalMed Staffing
10.2016 - 05.2017
Assistant Manager
Sherwin Williams Automotive Refinishing
07.2014 - 09.2016
Sale/Service Consultant Internship
Model Cleaners
05.2013 - 07.2014
Bachelor of Business Administration - Marketing, Sales
University of Wisconsin Oshkosh
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