Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Jonathan Garcia

San Antonio,TX

Summary

Professional technician ready to excel in fiber optics installation, maintenance, and troubleshooting. Strong background in fiber splicing, testing, and network configuration. Known for effective collaboration, problem-solving, and adaptability in dynamic environments. Valued for reliability, precision, and results-driven approach. Utilizes advanced techniques to optimize network performance and reduce downtime. Knowledge of industry best practices ensures reliable and efficient fiber optic systems.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Fiber Tech 3

ADB
11.2021 - Current
  • Expert ability to troubleshoot customer networks independently
  • Ability to read and process test results and provide customer deliverables
  • Expert level splicing skills to independently perform complex projects, remotely, and for first time customers with limited to no direction
  • Ability to create smart sheets and Excel trackers on project schedules, progress, etc.
  • Ability to proactively identify issues and escalate appropriately to upper management
  • Leads, drives, and participates in culture events and opportunities provided by the culture teams; encourages participation from other crew team members
  • Effective trainer of other crew members; Creates training plans and leads by example, ensures all company safety, performance, production, and conduct behaviors are followed, and can lead others on jobsites
  • Manages time, materials, documentation, production updates, tools, equipment onsite in support of construction management direction
  • Independently can read and understand prints and create work assignments for crews on site
  • Influential w/ Leadership skills to ensures jobsite quality, efficiency, production and safety expectations are met amongst the crew
  • Ability to gather all information from pre-job inspections and customer field meetings
  • Ability to communicate with external vendors, customers, subcontractors, as well as internal leadership teams
  • Strong innovation skills; ability to identify, recommend, and implement process improvements for the entire splicing division

Technician/Warehouse Personnel

Mastec
01.2013 - 10.2021
  • As a Mastec technician my duties were to install and service Directv systems, as well as ADT security systems. Learned new products along the way, Amazon tech services, Ring installations, Manata by Bestbuy. Im always on my toes learning new products
  • Warehouse duties : Moves material within the Distribution Center and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment. Ensures proper materials are loaded using pallets, trays, racks, and shelves when needed. Conveys materials from storage or work sites to designed area using hand truck, electric dolly, wheel barrow, or other devices. May occasionally operate industrial truck or electric hoist to assist in loading or moving materials and products. Ensures all identifying tags or labels are properly attached to materials or all identifying marks are properly used to identify information on cases, bales, or other containers. Will properly maintain records as required by management in the appropriate warehouse information system. Receives incoming inventory & Supply items, logs into company warehouse system, and stocks inventory in the proper location. - Read work orders, shipping order, or follows verbal instructions - Fills customer invoices. Checks part numbers, cleans and packs inventory items. - Inspects inventory for defects, scratches or other damage. Notifies Warehouse Manager of problems. - Follows all company safety and accident procedures while on company premises or operating company vehicles or equipment. - Tracks all inventory in appropriate system. - Organizes and cleans warehouse space and company equipment as needed. - Reports any customer problems or concerns immediately. - Coaches fellow associates on warehouse operational practices and procedures, equipment operation, and safety procedures when needed. - Enforces policies and procedures to ensure efficient, effective, and safe warehouse operations. - Evaluates current processes and procedures and recommends changes to warehouse management. - Contributes ideas on ways to reduce warehouse cost per unit and increase productivity. - Maintains working knowledge of warehouse data system and performs various tasks within the system. - When requested delivers supplies and equipment in a timely fashion, while observing all Regulated DOT and OSHA standards.

Premises Technician

ATT
10.2009 - 12.2012
  • Worked both inside and outside and was responsible for the installation and customer care of digital TV, high speed Internet and voice services. Educate customers on service features and functionality. I had a very extensive amount of experience when dealing with customers via cell phone, web, or in person. Troubleshoot issues over phone with customer. Verify and connect all customers wireless devices to wireless network. Install and rearranged inside and outside wires (cat5,coax,cat3). Made down connections (coax,rj11,rj45). Troubleshoot and repair issues dealing with high speed internet, internet protocol television, and voice over internet protocol. I Worked in small confined spaces like attics, crawl spaces and underneath houses. Worked on ladders up to 28ft aloft. Worked with hand and some power tools. Worked outdoors in all kinds of weather.

Cable Splicer

ATT
06.2006 - 12.2008
  • Review and analyze complex schematic drawings and uses electrical test instruments to determine defective copper wire. Responsibilities include identifying problems and repairing and maintaining outdoor cable facilities in all types of weather even during severe weather when a problem is reported. As a Cable splicer I was also responsible for being on the job at short notice to repair damaged cables until service is restored. I worked on utility poles, platforms and aerial ladders, which can be extended to reach high places up to 25 ft, and in manholes or in basements of buildings. Also have experience driving and using bucket truck.

Education

High School Diploma -

Thomas Jefferson High School
San Antonio, TX
01.2005

Skills

  • Installation and repair
  • Troubleshooting
  • Work Planning and Prioritization
  • System troubleshooting
  • Repair services
  • OSHA compliance
  • Team Training
  • Safety Equipment
  • Product Inspections
  • Tech-Savvy
  • Mechanical aptitude
  • Hardware installation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 7 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved Network issues which led to larger cocntract.

Certification

OSHA 10

Bucket truck Certification

Confined Space Certification

Ribbon and Single Splicing Certification


Interests

  • Music
  • I like working with my hands and fixing things
  • I enjoy cooking for friends and family gatherings
  • Playing Sports
  • Drawing and Painting
  • Video Gaming
  • Camping
  • Fishing

Timeline

Fiber Tech 3

ADB
11.2021 - Current

Technician/Warehouse Personnel

Mastec
01.2013 - 10.2021

Premises Technician

ATT
10.2009 - 12.2012

Cable Splicer

ATT
06.2006 - 12.2008

High School Diploma -

Thomas Jefferson High School

Similar Profiles

CREATE PROFILE