Jonathan Gatica
Round Lake Park,IL
Summary
Adept at system troubleshooting and maintenance, I excel in high-pressure environments, as demonstrated during my time at Comcast. My knowledge in installation and repair, along with strong communication skills, led to the successful advancement of my career here at Comcast and I adapt quickly to new positions and responsibilities.
Overview
6
6
years of professional experience
Work History
Technician 4, Installation & Service- Business Ser
Comcast
Highland Park, IL
12.2018 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Palatine High School
Palatine, ILSkills
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- System Troubleshooting
Timeline
Technician 4, Installation & Service- Business Ser
Comcast
12.2018 - Current
High School Diploma -
Palatine High School