Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Online Shop Owner
Mookie's Vintage
Indianapolis, IN
05.2023 - Current
Created and maintained multiple online shops with over 5,000 products.
Handled customer inquiries and provided exceptional service through multiple channels to over 2,500 customers.
Managed sales data of over $50,000, and analyzed data to improve profit.
Coordinated shipping logistics and ensured timely delivery of orders.
Sales Representative/Assistant Project Manager
ARC
Indianapolis, IN
05.2024 - 08.2025
Conducted door-to-door sales, successfully acquiring new clients and expanding the customer base through effective communication and relationship-building.
Managed on-site crews during construction projects, ensuring efficient operations, adherence to timelines, and quality standards.
Oversaw 30-40 large accounts, providing exceptional customer service, and maintaining strong client relationships to drive repeat business and referrals.
Online Sales Manager
Well Made Vintage
Muncie, Indiana
10.2023 - 07.2024
Developed online marketing strategies to enhance brand visibility and customer engagement.
Managed a high volume of online sales transactions, overseeing the end-to-end process to ensure seamless customer experiences.
Maintained an organized online product database using Excel, ensuring accurate and up-to-date information for efficient sales operations.
Education
Master of Science - Industrial Organizational Psychology
Indiana University Indianapolis
Indianapolis, IN
12-2026
Bachelor of Science - Psychological Science
Ball State University
Muncie, IN
05-2024
Skills
Research methods
Data analysis
Employee training
Project management
R Software Proficiency
Customer service
Online marketing
Effective communication
Data management
Analytical and critical thinking
Accomplishments
Multiple Top Monthly Sales Performance
Timeline
Sales Representative/Assistant Project Manager
ARC
05.2024 - 08.2025
Online Sales Manager
Well Made Vintage
10.2023 - 07.2024
Online Shop Owner
Mookie's Vintage
05.2023 - Current
Master of Science - Industrial Organizational Psychology