Jonathan Gonzalez
Winton,CA
Overview
3
3
years of professional experience
Work History
Security Corporate Dispatcher
Foster Farms Poultry
Livingston, CA
10.2024 - Current
- Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.
- Answered telephone calls to take messages, respond to questions and provide information during non-business hours.
- Collected pertinent information from callers to disseminate to responding units or agencies.
- Dispatched security guards according to shift schedules and ensured that all posts were adequately staffed at all times.
- Used radio, phone or computer to direct crews and other field units to appropriate sites.
General Manager
Aone Security Services
Turlock, CA
11.2021 - 07.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Oversaw product development initiatives from concept through completion stages.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Timeline
Security Corporate Dispatcher
Foster Farms Poultry
10.2024 - Current
General Manager
Aone Security Services
11.2021 - 07.2024