Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Gonzalez

Milford

Summary

Dynamic Program Manager with a proven track record at Continuum of Care, excelling in program management and quality assurance. Adept at fostering client relationships and mentoring staff, I leverage strong communication skills to enhance team performance and ensure compliance with regulations, consistently exceeding benchmarks in program outcomes. I have also developed long lasting relationships with teachers and parents at my previous job as a Senior Behavioral Therapist.

Overview

9
9
years of professional experience

Work History

Program Manager

Continuum of Care
02.2024 - Current
  • Manage and supervise administrative and daily cluster program operations, complying with policies and regulations.
  • Ensuring clients are treated with dignity and respect.
  • Completing monthly supervisions and annual evaluations for staff development.
  • Quality assurance, ensuring that chart and quality audits exceed the benchmark.
  • Develop staffing schedules and participating in our rotating on-call schedule.
  • Manage budgets effectively, monitoring costs and allocation of program resources.
  • Working with case management to ensure admissions and discharges are completed within the allotted time frame.

Senior Behavioral Therapist

Aspire Living and Learning
07.2023 - 02.2024
  • Worked under the guidance of special education teachers and board certified behavior analysts to implement students academic and behavioral plans as well as IEP's.
  • Mentored and conducted trainings for new and current staff members.
  • Supervised staff and helped the clinical team with monthly scorecard evaluations.
  • Worked closely with staff and students to monitor growth in my assigned classroom.

Behavior Therapist

Aspire Living and Learning
09.2020 - 06.2023
  • Established trusting relationships with clients, providing a foundation for successful behavioral change.
  • Worked one on one with students who have been out placed into our program due to social, behavioral and/or academic needs.
  • Collaborated with different service providers such as school psychologists, occupational therapist and speech pathologists to provide targeted services for students.
  • Improved client behavior by implementing individualized therapy plans and interventions.
  • Tracked and entered data into excel spreadsheets.

Host, Bartender, Waiter

Mexico Tipico Authentic Mexican Cuisine
05.2016 - 08.2020
  • Welcomed & greeted customers at entrance and provided seating arrangements
  • Interacted with customers daily; ensured customer satisfaction by providing courteous and prompt service, and quality food.
  • Maintained a clean and safe work environment
  • Worked as a team with other employees to ensure a positive customer experience

Education

Bachelor of Arts - Psychology

West Virginia University
Morgantown, WV
08-2019

High School Diploma -

Amity Regional High School
Woodbridge, CT
06-2015

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strong written and verbal communication skills
  • Proficient in MS Office
  • Reliable, outgoing and hard working

Timeline

Program Manager

Continuum of Care
02.2024 - Current

Senior Behavioral Therapist

Aspire Living and Learning
07.2023 - 02.2024

Behavior Therapist

Aspire Living and Learning
09.2020 - 06.2023

Host, Bartender, Waiter

Mexico Tipico Authentic Mexican Cuisine
05.2016 - 08.2020

Bachelor of Arts - Psychology

West Virginia University

High School Diploma -

Amity Regional High School

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Jonathan Gonzalez