Jonathan Gonzalez
Castaic,CA
Summary
I am a high motivated employee with a desire to take on new challenges and display a strong work ethic, adaptability, as well as interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I also enjoy working hard and using every skill to provide the most positive and memorable experience to every guest and customer.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Conrad Hotel
09.2024 - Current
- Cleaned and sanitized guest rooms, ensuring Forbes standards of hygiene and comfort.
- I promptly communicate with guests addressing any need or concern to find a resolution.
- I proactively anticipate and fulfill guest needs while ensuring all rooms and public areas meet or exceed Forbes Five-Star quality and cleanliness standards.
Food Runner
Maybourne Beverly Hills Hotel
06.2021 - 10.2022
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Adapted to fast-paced environment, prioritizing tasks during peak service hours.
- Monitored dining area for guest needs, promoting a welcoming atmosphere.
Team Member
Dave's Hot Chicken
12.2020 - 06.2021
- Provided exceptional customer service, ensuring positive dining experiences.
- Operated kitchen equipment safely and efficiently during high-volume shifts.
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness of workstations and dining areas to comply with health regulations.
Morning Prep Cook
Chipotle
06.2020 - 12.2020
- Maintained cleanliness and organization of workstations to comply with health regulations.
- I exhibited strong multitasking abilities to work on multiple projects simultaneously.
- I helped train and develop new talent.
Education
High School Diploma -
Synergy Quantum Academy
Los Angeles, CASkills
- Customer service
- Guest relations
- Detail Oriented
- Effective multitasking
- Quality Assurance
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
- Flexible and adaptable
- Computer skills
- Active listening
Languages
Spanish
Professional Working
Timeline
Housekeeping Room Attendant
Conrad Hotel
09.2024 - Current
Food Runner
Maybourne Beverly Hills Hotel
06.2021 - 10.2022
Team Member
Dave's Hot Chicken
12.2020 - 06.2021
Morning Prep Cook
Chipotle
06.2020 - 12.2020
High School Diploma -
Synergy Quantum Academy