Customer-focused quality assurance manager with 5+ years of defense industry experience. Ensure mission-critical components meet specifications and ship on time.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Quality Assurance Manager
General Dynamics
Red Lion, Pennsylvania
07.2025 - Current
Led corrective actions, root cause reviews, and defect investigations to enhance product quality.
Coordinated supplier quality audits and incoming material inspections.
Monitored nonconformance reports and maintained traceable quality records.
Managed and planned the Quality Engineering department and Inspection department budgets.
Worked with a 3rd party Responsible Level 3 to certify multiple inspectors to NAS-410.
Increased throughput at bottleneck inspections.
Tracked monthly KPIs, including customer escapes and scrap cost, and implemented countermeasures to mitigate issues.
Supplier Quality Engineer 1
General Dynamics
Saint Petersburg, FL
02.2023 - 07.2025
Monitored supplier first article inspections to verify component compliance and facilitate approvals.
Reviewed and approved supplier inspection equipment plans, first article plans, and inspection plans.
Issued corrective actions for nonconforming supplied parts.
Audited supplier processes against ISO9001 requirements.
Monitored sheet metal cutting, bending and assembly processes.
Provided technical support to internal departments regarding supplier selection, qualification and performance evaluation processes.
Quality Engineer 1
General Dynamics
Scranton, Pennsylvania
08.2022 - 02.2023
Inspected defense parts against drawings, specifications, and quality requirements.
Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
Prepared and conducted DOE's.
Supported internal audits and prepared evidence for quality reviews.
Verified measuring tools, gauges, and inspection equipment before use.
Conducted root cause analysis for nonconformances and developed corrective actions to prevent recurrence.
Attended and presented in Program Management Reviews.
Lab Specialist
General Dynamics
Scranton, Pennsylvania
06.2021 - 08.2022
Monitored production work across forging, heat treatment, machining, and welding operations to ensure quality standards were met.
Collected SPC data, supported analysis efforts, and troubleshot poor CpK to enhance process capability.
Assisted teams in conducting failure analysis investigations to identify root causes and implement corrective actions.
Built first article plans and led first article events with customer.
Experience using both standard and specialized gaging including assistance with design.
Education
Bachelor of Science - Civil Engineering
Penn State University
Harrisburg, PA
05-2021
High School Diploma - General Studies
Lakeland High School
Scott Township, PA
06-2017
Skills
Root cause analysis
Problem solving
Attention to detail
Team leadership
Cross-functional communication
Customer focus
Hard-working
Certification
Six Sigma Green Belt
Certified Kaizen Leader in 2023
ISO 9001 Internal Auditor
GD&T
Accomplishments
President's Award - Awarded to 1% of GD employees - For managing and resolving critical defect Production stoppages, customer escapes and other production lines in a short period of time within the first 6 months on the job.