Jonathan Harding
A
Westerville,Ohio
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Cashier
Kroger
06.2022 - 02.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Best Buy
11.2023 - 12.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Housekeeper
Muirfield Village Golf Club
05.2021 - 09.2021
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
No Degree - None
Westerville-South High School
Westerville, OH 05.2001 -
Skills
Payment Processing
Product restocking
Cash Register Operation
Customer Assistance
Payment Collection
Cash Handling
Customer Service
Purchase assistance
Refunds and exchanges
Customer service excellence
Product Knowledge
Timeline
Cashier
Best Buy
11.2023 - 12.2023
Cashier
Kroger
06.2022 - 02.2024
Housekeeper
Muirfield Village Golf Club
05.2021 - 09.2021
No Degree - None
Westerville-South High School
05.2001 -