Jonathan Hart

Contract ending September 2024. Open to relocating for full time position.

• Delivered staff education in-classroom and virtually of the Epic and IT applications
• Provided customer support, answered customer hotlines, assisted with development of training materials and escalated issues
• Coordinated logistics associated with training delivery preparation activities such as copying and assembling printed materials, set-up, maintenance of training rooms, equipment preparation, post training, and clean-up
• Communicated changes and enhancements of the Epic electronic health record and IT applications to the end users
• Independently lead ongoing training and served as the primary training support of the electronic health record

• Effectively provided customer service, assisted with product selection, maintained inventory, and upheld compliance with all applicable regulations, contributing to a positive and efficient retail environment.

• Successfully engaged with customers to deliver exceptional service, assisted in merchandise selection, ensured store cleanliness, and contributed to an overall positive shopping experience.