JONATHAN HAYGOOD
STORE MANAGER
Lithonia,GA
Summary
Experienced Liaison professional specializing in developing partnerships and collaborative agreements through negotiation. Skilled in identifying opportunities to expand business relationships with external entities and ensuring effective delivery of services. Mature and skilled with a sound judgment.
Overview
20
20
years of professional experience
Work History
District Liaison/Retail Store Manager
CVS Pharmacy
Atlanta, GA
04.2004 - Current
- Ensured precise documentation of employee performance evaluations.
- Managed all aspects of daily store operations, including opening and closing procedures and handling cash transactions.
- Recruited, trained and supervised newly hired staff members.
- Implemented effective measures to maximize revenue and profits.
- Planned and executed marketing initiatives to enhance brand recognition.
- Recognized deficiencies in operations, implemented effective solutions, and enhanced workplace safety and productivity.
- Resolved issues and exceeded team goals by sharing and implementing customer service initiatives.
- Delivered exceptional customer service by promptly addressing customers' concerns and establishing strong relationships to encourage repeat business.
- Equipped newly employed individuals with leadership, insight, and guidance regarding different company programs. Developed strong working relationships with internal teams (Rx DL, Pharmacy Manager, pharmacy team and other instore teams (e.g., Minute Clinic) to foster a # OneTeam Mentality
- Cultivated connections with critical customers and stakeholders to foster business expansion through enhanced networks and discovery of fresh avenues for growth. Serves as an ambassador for CVS Health through professionalism and engaging with the community in a positive and meaningful way.
Education
High School Diploma -
BOOKER T WASHINGTON
Atlanta, GA05-2001
Skills
- Technical knowledge
- Evaluation capabilities
- Recordkeeping
- Goal Setting
- Transfer procedures
- Incidents management
- Issue Resolution
- Interpersonal abilities
- Proficient in [Software]
Languages
Spanish
Professional
Timeline
District Liaison/Retail Store Manager
CVS Pharmacy
04.2004 - Current
High School Diploma -
BOOKER T WASHINGTON