Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Clifford Dela Cruz

Lodi

Summary

Reputable and Experienced sales professional with over four years in consultative sales, account management and retail management. Proficient at: comprehending/communicating technical analysis, development and mentoring. Excel at: product planning, strategic account analysis, professional/organizational communication, adapting sales strategies to industry changes, over achieving sales expectations, and mending customer escalations. Regarded as a highly motivated, successful, and knowledgeable sales professional with distinguishable leadership qualities.

Overview

5
5
years of professional experience

Work History

Retail Store Manager

Prime Communications
01.2022 - Current
  • Excel in store metrics and expectations set across the national standard by regularly surpassing daily goals, completing all operations within a timely manner, and having the ability to adapt to sales development techniques
  • Building relations with business and consumer accounts to increase traffic with table days and neighborhood flyer drops.
  • Excelled in operations such as inventory management and time management
  • 2022 “Pinnacle” Award Recipient for becoming one of the top store managers in the company.
  • Received annual District Sales/Operations MVP award two years in a row.
  • Developed 6 Retail Store Managers, 3 Assistant Store Managers and 6 Senior Retail Sales Representatives.
  • Serve as stand in district manager intermittently; managing stores, managers and sales consultants alike across Stockton and spanning to Elk Grove area
  • Achieved Business & FirstNet Experts certification multiple years in a row

Assistant Store Manager

Prime Communications
04.2021 - 12.2022
  • Coordinating with the Store Manager to develop sales strategies and implementing those techniques to increase overall production
  • Provide help with back end operations and be the designated manager on duty
  • Created a deal with a large business account that added 65 new lines in the month of August which led to the store being #1 in business sales and relations in the market
  • Achieved Business & Firstnet Experts certification.
  • Effectively managed the store without a manager through busy months like Apple Launch , Black Friday and Christmas time.

Retail Sales Consultant

Prime Communications
04.2020 - 03.2021
  • Excellently modeling the approach of a Sales Representative by maximizing each interaction
  • Connected potential & existing AT&T customers to entertainment and wireless services by communicating technical knowledge about AT&T products and services, managing objections and offering solutions
  • Top performing seller in the district while maintaining metrics necessary for the store
  • Achieved recognition for exceeding sales with entertainment and postpaid voice gross add sales, leading to a top 5 in the market rankings

Education

General Education -

San Joaquin Delta College
05.2019

High School Diploma -

Lodi High School
Lodi, CA
05.2016

Skills

  • Direct Sales
  • Exceeding Sales Targets
  • Adaptable
  • Resilient
  • Sales Development
  • Sales Management
  • Leadership Development
  • Technical Knowledge

References

Erardo Luna

(661) 778 - 3078


Angie Magallanes

(209) 968 - 2100


Jose Ceja

(559) 303 - 7480

Timeline

Retail Store Manager

Prime Communications
01.2022 - Current

Assistant Store Manager

Prime Communications
04.2021 - 12.2022

Retail Sales Consultant

Prime Communications
04.2020 - 03.2021

General Education -

San Joaquin Delta College

High School Diploma -

Lodi High School

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Clifford Dela Cruz