Jonathan Hedges
Washington,USA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales - Associate, Manager, General Manager
Ashley Furniture Homestore
07.2020 - 10.2025
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Recruited and hired top-level talent to add value and expertise t sales department.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and counseled sales personnel, assisting with individual selling efforts and heping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Server
Ox and Stone
01.2019 - 07.2020
- Began working here as a Busser with no restaurant experience, within two months I was promoted to serving and within six months I was one of the server leads.
- Experience in working catering events.
- Experience with fine dining as well as face paced and high stress work.
Youth Care Professional
Crestwood Children's Center
04.2016 - 03.2019
- Working with kids that have a variety of mental health disorders
- Emotionally and environmentally support children in stressful situations
- Taught life skills and abilities to cope with the stress that life brings
- Lifeguarding for the youth in both the summer seasons and at an indoor pool throughout the year
Education
Bachelors of Science - Psychology & Criminal Justice
Elmira College
Elmira, NY01.2016
Skills
- Assisting in Child development
- Communication skills
- Catering
- Storis
- Restaurant Experience
- Sales Management
- Computer skills
- Retail sales
- Processing cash transactions
- Customer service
- Computer operation
- Customer inquiry handling
- POS systems
Certification
- Lifeguarding/First Aid/CPR/AED May 2018 to May 2020
- Driver's License
- Lifeguard Training
Timeline
Sales - Associate, Manager, General Manager
Ashley Furniture Homestore
07.2020 - 10.2025
Server
Ox and Stone
01.2019 - 07.2020
Youth Care Professional
Crestwood Children's Center
04.2016 - 03.2019
Bachelors of Science - Psychology & Criminal Justice
Elmira College