Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jonathan Hogan

San Bernardino,CA

Summary

Trained Lead Technician skilled in installation maintenance and team building. Experienced in advanced troubleshooting, networking and problem solving. Able to read and correct blueprints schematics and develop growth of peers and subordinates. Able to use multiple tools machines and heavy equipment to ensure timely completion of any task assigned

Overview

16
16
years of professional experience

Work History

Advanced Systems Technician 2

Bay Alarm
Ontario, CA
08.2020 - Current
  • Assembled and verified private networks for cameras, security systems and access control.
  • Built custom IP based networks for automation, web access and security system link
  • Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
  • Installed fire alarm panels and devices and programmed equipment.
  • Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter and phone butt sets.
  • Demonstrated efficiency in installations and maintenance individually or as part of collaborative, dedicated team.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • work and coordinate with multiple trades to ensure scope of work is performed and installed per NEC.

Installation Technician

ADT Security
Anaheim, CA
11.2016 - 08.2020
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Installed complete systems at new residential and business construction sites.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Maintenance Technician

AT&T
Orange, CA
02.2012 - 11.2016
  • Installed and repaired distribution racks and cables.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Climbed poles and ladders to install, maintain or inspect equipment.

Lead Equipment Operator

Uverse
Orange, CA
01.2007 - 02.2012
  • Operated digging and transporting equipment to efficiently fulfill project requirements.
  • followed detailed city plans to dig and trench public roads and neighborhoods to lay in backbone cables for Uverse network.
  • Delegated work for a crew of 12 to ensue labor was properly prepared and deployed to complete assigned tasks
  • worked closely with multiple trades to complete large scale projects

Education

Water Distribution/ Water Treatment - Water Treatment

San Bernardino Valley College
San Bernardino, CA
09.2007

High School Diploma -

Wilmer Amina Carter High School
Rialto, CA
06.2006

Skills

  • Network Configuration
  • Knowledge of national electrical code
  • Team Building
  • Fault Isolation
  • Computer Skills
  • Equipment Operation
  • Welding
  • Routine Inspections
  • Experience in Leadership
  • Organizational Skills
  • Team Management

Accomplishments

  • Recognized as Employee of the year for outstanding performance and team contributions.
  • Promoted to Advanced Systems Technician due to knowledge and Leadership that achieved record passing inspections.
  • Led team to achieve top safety and quality as well as bar setting earnings, earning recognition from upper management and financial reward.

Timeline

Advanced Systems Technician 2

Bay Alarm
08.2020 - Current

Installation Technician

ADT Security
11.2016 - 08.2020

Maintenance Technician

AT&T
02.2012 - 11.2016

Lead Equipment Operator

Uverse
01.2007 - 02.2012

Water Distribution/ Water Treatment - Water Treatment

San Bernardino Valley College

High School Diploma -

Wilmer Amina Carter High School
Jonathan Hogan