David Pollock
Reminderville
Summary
Dynamic Advanced Network Technician with extensive experience at Verizon, excelling in network troubleshooting and hardware installation. Proven ability to enhance network performance through advanced diagnostics and proactive problem-solving. Recognized for meticulous attention to detail and strong teamwork skills, ensuring seamless telecommunications operations and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Advanced Network Technician
Verizon
10.2006 - 12.2025
Responsible for the installation, monitoring, testing, and maintenance of telecommunications and associated electronic equipment both in technical facilities as well as on customer proissues. Vast knowledge in the following.
- Assembling, installing, testing, and turning up of high-speed transport equipment such as Ciena 6500, Tellabs 7100, Fujitsu 9500, and other ROADM equipment.
- Installing Cisco routers and Ethernet systems, such as Overture and Ciena, to provide Ethernet services.
- Conducting fiber locates, monitoring of construction activity, and working closely with outside plant engineering for planned construction and relocation.
- Performing fiber splicing and termination for new builds and restorations on multiple types of cable.
- Performing maintenance of new and existing circuits through troubleshooting and fault isolation techniques.
- Utilizing various types of test equipment to isolate and resolve customer circuit outages. EXFO OTDR various other test equipment.
- Coordinating test, turn up, and acceptance of customers’ service with all local and remote
I am tech-savvy and well-versed in all things telecommunications. Working independently suits me well. I am also thorough, vigilant, and on top of the details—someone people count on to solve problems and to make sure to prevent network issues.
- Willingness to travel
- Ability to perform the physical requirements of the job, with or without a reasonable accommodation.
- Willingness to work on-call, rotating schedule (shifts), including nights, weekends, and holidays based on the needs of the business.
- Knowledge of equipment, including transmission equipment manufactured by Cisco, Siemens, Fujitsu, Alcatel, and Ciena.
- Advanced troubleshooting skills to support all transmission levels, DS1 – OC192, including Ethernet, and DS1– 100 G, including Ethernet.
- Experience in the telecom/wireless industry with recent technology.
- Knowledge of electronics, electricity, and transmission systems turn-up and test procedures, or related discipline, gained through technical training.
- Knowledge of SONET ring, DWDM, and WDM fiber systems.
- Knowledge of basic Customer Premise Equipment installation and troubleshooting.
- Knowledge with FWA
Education
High School Diploma - Information And Communication Technology
Trinity High School
Cleveland, OHSkills
- Network configuration
- Hardware installation
- Network troubleshooting
- Wireless networking
- Network engineering
- Network monitoring
- Switch installation
- Network installation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Troubleshooting skills
- Decision-making
- Relationship building
- Team building
- Self motivation
- Interpersonal skills
- Analytical thinking
- Network diagnostics
- System upgrades
- Professionalism
- Interpersonal communication
- Network design
- Project management
- Problem-solving aptitude
- Network protocols
- Preventive Maintenance
- Cabling infrastructure
- Switches and routers
- Networking hardware installation
- Ticket management
- LAN and WAN management
- Hardware inventory management
- Network performance tuning
- IP addressing
- User training
- Mobile device management
- Network documentation
Timeline
Advanced Network Technician
Verizon
10.2006 - 12.2025
High School Diploma - Information And Communication Technology
Trinity High School