Jonathan Holden
Azle
Summary
Professional technician with robust experience in equipment maintenance and repair. Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Service Technician
McClain's RV
Fort Worth, TX
07.2025 - Current
- Diagnosed and repaired RV systems, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Trained junior technicians on best practices for RV servicing and safety protocols.
- Developed comprehensive service reports detailing findings and recommendations for clients.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Overnight Maintenance Associate/Security
Highgate Hotels
Fort Worth, TX
02.2023 - 06.2025
- Conducted routine inspections of equipment and facilities to ensure optimal functionality.
- Performed preventive maintenance tasks on HVAC, plumbing, and electrical systems for enhanced reliability.
- Assisted in troubleshooting issues to minimize downtime and improve operational efficiency.
- Collaborated with team members to prioritize maintenance tasks based on urgency and impact.
- Collaborated with management to identify areas in need of improvement, implementing effective solutions accordingly.
- Improved store cleanliness by performing thorough overnight maintenance tasks.
- Demonstrated adaptability by swiftly adjusting to changing priorities or unexpected situations that arose during overnight shifts.
- Enhanced customer safety by promptly addressing and resolving potential hazards.
- Played an integral role in the overall success of the store''s operations, contributing to the achievement of company goals and objectives through diligent work as an Overnight Maintenance Associate.
Certified Service Technician
Camping World
Fort Worth, TX
04.2021 - 05.2023
- Conducted thorough inspections and performed necessary repairs on RVs, mobile homes, and trailers to enhance safety and performance.
- Diagnose and repair various RV systems, including electrical, plumbing, and appliances.
- Conduct routine maintenance inspections to ensure safety and functionality of equipment.
- Collaborate with team members to enhance service delivery processes and customer satisfaction.
- Train junior technicians on best practices in service procedures and safety protocols.
- Maintain accurate records of repairs, inspections, and customer interactions for compliance purposes.
- Promoted a positive company image by exhibiting professionalism and expertise in every interaction with customers.
- Proactively identified potential issues during routine inspections, preventing costly breakdowns for clients.
- Collaborated with team members to complete complex repairs, reducing downtime for clients.
- Provided exceptional customer service by clearly explaining technical issues and repair solutions.
- Continuously improved technical skills through ongoing training courses, certifications, and relevant workshops.
Chief Engineer
Holiday Inn Express and Suites
Shreveport, LA
09.2020 - 04.2021
- Manage all aspects of maintenance staff on a daily basis.
- Led engineering team in optimizing maintenance strategies to enhance operational efficiency.
- Developed and implemented preventive maintenance programs, reducing equipment downtime significantly.
- Managed vendor relationships to ensure quality procurement of materials and services for facility improvements.
- Trained and mentored junior engineering staff on best practices in facility management and troubleshooting techniques.
- Conducted regular inspections to identify potential issues, facilitating timely interventions to maintain guest satisfaction.
- Collaborated with department heads to align engineering projects with overall hotel objectives and guest experience goals.
- Analyzed performance data to drive continuous improvement initiatives within engineering operations and service delivery.
- Mentored junior engineers, providing guidance on best practices and technical expertise for professional growth.
- Established procedures for corrective and preventive maintenance.
Maintenance Supervisor
Residence Inn
Shreveport, LA
02.2018 - 09.2020
- Managed installation processes and conducted regular maintenance checks to uphold hotel standards.
- Supervised daily maintenance operations for guest rooms and public areas.
- Trained and mentored staff on best practices in facility upkeep.
- Coordinated with vendors for timely repairs and service deliveries.
- Implemented safety protocols, ensuring compliance with industry regulations.
- Conducted regular inspections to identify and address maintenance issues proactively.
- Optimized inventory management for maintenance supplies, reducing costs.
- Supervised 8 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Maintenance Supervisor
Wyndham Garden
Shreveport, LA
04.2016 - 06.2020
- Coordinate the installation, maintenance, and repair of the hotel.
- Supervised daily maintenance operations for guest rooms and public areas.
- Trained and mentored staff on best practices in facility upkeep.
- Coordinated with vendors for timely repairs and service deliveries.
- Implemented safety protocols, ensuring compliance with industry regulations.
- Conducted regular inspections to identify and address maintenance issues proactively.
- Optimized inventory management for maintenance supplies, reducing costs.
- Supervised 8 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situationsCoordinate the installation, maintenance, and repair of the hotel.
Maintenance Supervisor
Boonvoo Investment
Shreveport, LA
03.2014 - 01.2016
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Trained and mentored staff on best practices for facility upkeep and safety protocols.
- Conducted regular inspections to identify repair needs and enhance overall property appearance.
- Collaborated with management to develop strategic plans for property improvements and renovations.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Enhanced team productivity by streamlining workflows and introducing new maintenance tracking software.
- Established safety standards that reduced workplace incidents, fostering a culture of safety within the team.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Team Member
Target Oilfield Services
Shreveport, LA
10.2009 - 05.2011
- Executed beam installation and cleaning procedures to optimize truck maneuverability on the site.
- Operated and maintained equipment for efficient oilfield operations.
- Collaborated with team members to ensure safety protocols were followed consistently.
- Conducted regular equipment inspections to ensure optimal performance and compliance standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Woodlawn High
Shreveport, LASkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Team supervision
- Project Management
- Forklift (3 years)
- Plumbing (10 years)
- Budgeting
- Property maintenance (10 years)
- Hand tools (10 years)
- Construction (4 years)
- Customer service (10 years)
- Equipment Repair
- Electrical Experience
- Service writing
Certification
- Certified Service Technician, Camping World
- Forklift Operator
Timeline
Service Technician
McClain's RV
07.2025 - Current
Overnight Maintenance Associate/Security
Highgate Hotels
02.2023 - 06.2025
Certified Service Technician
Camping World
04.2021 - 05.2023
Chief Engineer
Holiday Inn Express and Suites
09.2020 - 04.2021
Maintenance Supervisor
Residence Inn
02.2018 - 09.2020
Maintenance Supervisor
Wyndham Garden
04.2016 - 06.2020
Maintenance Supervisor
Boonvoo Investment
03.2014 - 01.2016
Team Member
Target Oilfield Services
10.2009 - 05.2011
High School Diploma -
Woodlawn High