Jonathan Horne
TitleMax Title Loans
North Augusta,SC
8
years of professional experience
Dynamic leader with a proven track record at TitleMax Title Loans, enhancing loan processing efficiency and customer satisfaction. Skilled in operations management and team building, I drive results through strategic market analysis and compliance oversight, ensuring optimal performance and risk management. Committed to fostering cross-functional collaboration for sustained growth.
Work History
General Manger
6 Months- Led operational strategies to enhance loan processing efficiency and customer satisfaction.
- Analyzed market trends to adjust business strategies and maintain competitive edge.
- Oversaw compliance with regulatory requirements, ensuring risk management protocols were upheld.
Store Manager
2 Years- Managed daily store operations, ensuring optimal customer service and compliance with company policies.
- Analyzed sales trends to develop targeted marketing initiatives, boosting foot traffic and revenue growth.
- Developed training materials focused on operational excellence and customer experience improvement initiatives.
Assistant Manager
3 Years 7 Months- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on best practices in merchandising and customer service.
- Developed and implemented process improvements that enhanced inventory management accuracy.
- Collaborated with management to execute promotional strategies and optimize sales efforts.
Cashier
1 Year 4 Months- Processed customer transactions efficiently using cash register and point-of-sale system.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained accurate cash drawer, ensuring all discrepancies were addressed promptly.
- Stocked shelves and organized merchandise to ensure optimal product visibility and accessibility.
Parking Attendant
- Assisted with vehicle parking and retrieval, ensuring prompt service for guests.
- Greeted guests upon arrival, providing directions and information on services.
- Monitored parking lot for compliance with rules and regulations, addressing issues promptly.
- Learned safety protocols and procedures to maintain a secure parking environment.
Education
High School Diploma
No Degree
Skills
Leadership and team building
Problem resolution
Operations management
Cross-functional collaboration
Workforce optimization
Verbal and written communication
Timeline
General Manger
TitleMax Title Loans
02.2026 - CurrentRead More
Store Manager
TitleMax Title Loans
02.2024 - 02.2026Read More
Assistant Manager
Dollar Tree
03.2020 - 10.2023Read More
Parking Attendant
Augusta National Golf Club
04.2019 - 04.2019Read More
Cashier
Dollar Tree
11.2018 - 03.2020Read More
North Augusta High School
High School Diploma
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Aiken Technical College
No Degree
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