Summary
Overview
Work History
Education
Skills
License’s and Certification’s
Timeline
Generic

Jonathan Howe

Williamstown,KY

Summary

Dedicated customer service professional with expertise in conflict resolution, data entry, and customer relationship management. Proven ability to prioritize tasks and enhance productivity while delivering exceptional service. Strong communication and problem-solving skills contribute to positive customer experiences and outcomes.

Overview

1
1
year of post-secondary education
8
8
years of professional experience

Work History

Service Advisor

Piles Chevrolet
Dry Ridge, Kentucky
03.2026 - Current
  • Communicated service recommendations based on customer concerns and vehicle condition.
  • Scheduled service appointments and maintained customer records efficiently.
  • Assisted customers with service inquiries and vehicle maintenance needs.

Tow Truck Driver & Auto Body Tech

Lilly’s Auto & Towing
Williamstown, Kentucky
10.2022 - 03.2026
  • Operated tow trucks for safe vehicle recovery and transport.
  • Responded to roadside assistance calls efficiently and professionally.
  • Conducted vehicle inspections to ensure towing equipment was functional.
  • Preformed Auto body repairs, including dent removal, and body damage.

Construction Supervisor

Howe’s Construction
Corinth, Kentucky
06.2018 - 08.2024
  • Supervised daily construction activities and ensured compliance with safety regulations.
  • Coordinated project schedules and managed resource allocation for efficient workflow.
  • Trained and mentored junior staff in construction best practices and safety protocols.

Bridge Crew Member

Kentucky State Road department
Williamstown, KY
02.2020 - 10.2022
  • Operated heavy machinery for bridge construction and maintenance tasks.
  • Assisted in the inspection of bridge structures for safety compliance.
  • Collaborated with crew members to execute daily work plans effectively.

Retail Parts Associate

Oreily's Auto Parts
Dry Ridge, Kentucky
07.2018 - 06.2021
  • Assisted customers in locating parts and provided knowledgeable product recommendations.
  • Managed inventory levels and organized stockroom for optimal efficiency.
  • Processed incoming shipments and ensured accurate labeling of all products.

Education

Diploma - Diesel Technician

Gateway Community College
Fort Wright, KY
08.2018 - 09.2019

Harrison County High School
Cynthiana, KY

Skills

  • Customer service
  • Customer consultation
  • Price quoting
  • Records management
  • Project coordination
  • Time management
  • Multitasking and organization
  • Problem solving
  • Effective communication
  • Active listening
  • Conflict resolution
  • Staff education and training

License’s and Certification’s

  • CDL holder
  • Diesel technician certification

Timeline

Service Advisor

Piles Chevrolet
03.2026 - Current

Tow Truck Driver & Auto Body Tech

Lilly’s Auto & Towing
10.2022 - 03.2026

Bridge Crew Member

Kentucky State Road department
02.2020 - 10.2022

Diploma - Diesel Technician

Gateway Community College
08.2018 - 09.2019

Retail Parts Associate

Oreily's Auto Parts
07.2018 - 06.2021

Construction Supervisor

Howe’s Construction
06.2018 - 08.2024

Harrison County High School
Jonathan Howe