Jonathan Jackman
Rochester,NY
Summary
Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Smashtherapyinc
Rochester, NY
07.2024 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members in customer service best practices and sales techniques.
- Managed inventory levels, conducting regular audits to optimize stock availability and reduce shrinkage.
- Managed supply deliveries efficiently.
Service Managers
Chipotle
Rochester NY
06.2020 - 06.2024
- Oversaw inventory management, optimizing stock levels to minimize waste.
- Managed daily operations, ensuring compliance with health and safety regulations.
- Trained staff on food preparation and service standards, enhancing team performance.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Managed coordination of daily operations and transitions between shifts.
Education
High School Diploma -
Greece Athena High School
Greene, NY2020
Skills
- Problem-solving
- Inventory control
- Team building and leadership
- Staff supervision
- Decision-making
- Policy enforcement
Timeline
Assistant Store Manager
Smashtherapyinc
07.2024 - Current
Service Managers
Chipotle
06.2020 - 06.2024
High School Diploma -
Greece Athena High School