Jonathan Jones
74 Mount Taylor Vista RD
Summary
Dynamic and detail-oriented professional with extensive experience as a Surveillance Operator at Sky City Casino & Hotel. Proven integrity and trustworthiness in monitoring operations and optimizing equipment. Quick learner adept at utilizing detection software, enhancing security measures, and fostering effective communication among team members to ensure compliance and operational excellence.
Overview
15
15
years of professional experience
Work History
Surveillance Operator
Sky City Casino & Hotel
11.2024 - Current
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Cage Supervisor
Isleta Casino & Resort
04.2024 - 07.2024
- Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.
- Cashed checks and paid out money by verifying correct signatures, numerical amounts, and sufficient funds in accounts.
- Fostered a positive work environment by providing clear communication and maintaining open lines of communication between staff members.
- Assisted in developing annual budgets for the Cage Department, helping control costs and maximize profitability for the casino operation.
Cage Supervisor
Sky City Casino & Hotel
11.2023 - 02.2024
- Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.
- Cashed checks and paid out money by verifying correct signatures, numerical amounts, and sufficient funds in accounts.
- Fostered a positive work environment by providing clear communication and maintaining open lines of communication between staff members.
- Monitored inventory levels of cash drawers, chips, tokens, vouchers, ensuring optimal availability during high-volume periods without compromising security measures in place for storage access restrictions or transportation procedures.
Cage Supervisor
Route 66 Casino Hotel
07.2016 - 10.2023
- Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.
- Cashed checks and paid out money by verifying correct signatures, numerical amounts, and sufficient funds in accounts.
- Fostered a positive work environment by providing clear communication and maintaining open lines of communication between staff members.
- Monitored inventory levels of cash drawers, chips, tokens, vouchers, ensuring optimal availability during high-volume periods without compromising security measures in place for storage access restrictions or transportation procedures.
Detention Officer
Laguna Detention Facility
03.2016 - 05.2016
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Store Manager
Allsups
01.2013 - 02.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Food and Beverage
Dairy Queen Grill & Chill
04.2010 - 09.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Riverside Indian School
101 Riverside Dr Anadarko,OK 7300505-2009
Skills
- Quick learner
- Patience and concentration
- Integrity and trustworthiness
- Detection software monitoring
Timeline
Surveillance Operator
Sky City Casino & Hotel
11.2024 - Current
Cage Supervisor
Isleta Casino & Resort
04.2024 - 07.2024
Cage Supervisor
Sky City Casino & Hotel
11.2023 - 02.2024
Cage Supervisor
Route 66 Casino Hotel
07.2016 - 10.2023
Detention Officer
Laguna Detention Facility
03.2016 - 05.2016
Store Manager
Allsups
01.2013 - 02.2014
Food and Beverage
Dairy Queen Grill & Chill
04.2010 - 09.2012
High School Diploma -
Riverside Indian School
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