JONATHAN JUAN RIBERA
Miami
Summary
Dynamic, goal-oriented sales professional with track record of achieving and exceeding sales targets, developing effective sales strategies, and driving exceptional customer service. Experienced in managing and developing sales teams to achieve maximum potential.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
B2B Sales Executive
Atlas Hartman
12.2024 - Current
- Identified customer needs, addressed objections, closed deals using solution-focused sales strategies and industry insight.
- Established close relationships with new small business prospects.
- Sourced new leads via cold calling and door-to-door outreach, exceeding weekly activity quotas.
Realtor Sales Associate
Miami Global Realty
08.2017 - Current
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Investigate clients' financial and credit status to determine eligibility for financing.
Sales Manager
First Class Financial
06.2023 - 12.2024
- Implemented new processes and procedures designed to streamline operations while improving customer satisfaction scores.
- Developed and implemented effective sales strategies to drive revenue growth.
- Managed sales team to consistently achieve growth and hit sales targets.
Small Business Sales Associate
AT&T
02.2021 - 02.2023
- Identify and resolve small business owners concerns, billing inquiries, technical issues, and order discrepancies with professionalism and accuracy.
- Educate customers on AT&T small business services, features, and benefits to help them make informed decisions.
- Efficiently process AT&T orders for various services including phone lines, internet connections, and additional business solutions.
Retail Sales Associate
AT&T
06.2020 - 01.2021
- Assisted an average of 30 customers per day in finding or selecting items, and providing recommendations resulting in a substantial increase in the total revenue.
- Analyze inventory, retail condition, and sales report data to determine appropriate selling strategy.
- Apply systematic problem solving related to inventory, new item speed to shelf and introduction, and price compliance.
Customer Service Representative
Visa Credit Card
03.2019 - 12.2019
- Managed a high-volume workload via email and answering customer telephone calls within deadline-driven environment.
- Resolved an average 450 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
- Helped company attain the highest customer service ratings.
Education
REAL ESTATE LICENSE -
Gold Coast Schools
HIGH SCHOOL DIPLOMA - undefined
American High School Academy
Skills
- Critical Thinking
- Sales and Marketing
- Negotiation
- Team Management
- CRM software
Certification
Real Estate License
Timeline
B2B Sales Executive
Atlas Hartman
12.2024 - Current
Sales Manager
First Class Financial
06.2023 - 12.2024
Small Business Sales Associate
AT&T
02.2021 - 02.2023
Retail Sales Associate
AT&T
06.2020 - 01.2021
Customer Service Representative
Visa Credit Card
03.2019 - 12.2019
Realtor Sales Associate
Miami Global Realty
08.2017 - Current
HIGH SCHOOL DIPLOMA - undefined
American High School Academy
REAL ESTATE LICENSE -
Gold Coast Schools
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